Global Content Management Lead - HR Operations & Excellence

Nestlé S.A.; Meycauayan; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Nestlé S.A. in Bulacan is seeking a Hire to Retire Content Management Supervisor to lead Content Management delivery and capacity planning. You will drive stakeholder engagement, escalation management, and team development across markets to deliver high-quality services with excellence.

The role emphasizes continuous improvement, governance, and data-driven decision making, while fostering a collaborative, high-performing team ready to adopt new processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or related field.
• Experience leading HR Operations, Shared Services, Content Management, Employee Services, or related teams.
• Experience managing service delivery, stakeholder relationships, and escalations in a multinational environment.
• Strong people leadership, coaching, performance management, and succession planning.

Responsibilities

• Lead Content Management operations and ensure reliable, high-quality service delivery.
• Build and maintain strong stakeholder relationships as a trusted partner.
• Drive operational excellence by meeting SLAs, productivity targets, and metrics.
• Manage team capacity, workload distribution, and resource allocation.

Skills

Content management leadership

Stakeholder management

Team development

Operational excellence

Education

Bachelor's degree in HR/Business/Management

Job description

Nestlé S.A. in Bulacan is seeking a Hire to Retire Content Management Supervisor to lead Content Management delivery and capacity planning. You will drive stakeholder engagement, escalation management, and team development across markets to deliver high-quality services with excellence.

The role emphasizes continuous improvement, governance, and data-driven decision making, while fostering a collaborative, high-performing team ready to adopt new processes.