General Manager

Dencom Consultancy and Manpower Services; Pampanga; On-site; PHP 1,200,000 - 1,800,000; Part time

Job summary

A consulting firm in Pampanga, Philippines is seeking a leader to manage client partnerships and enhance team performance. This role requires overseeing communications, supporting project execution, and driving results against key business metrics. The ideal candidate will motivate teams to resolve issues and achieve business goals while fostering employee growth. Strong interpersonal skills and a commitment to client satisfaction are essential in this position.

Responsibilities

• Manage client communications and business partner alignments for satisfaction.
• Translate client priorities to support project execution.
• Drive performance metrics like forecasting accuracy and client satisfaction.

Job description

Job Summary

The role reports to the Senior Vice President, Global Operational Excellence and plays a critical part in driving strong client partnerships and high-performing teams. This leader motivates and supports teams to resolve issues, deliver on commitments, and achieve business goals while fostering employee growth and career mobility.

Key Responsibilities

• Manage and strengthen communications with clients and business partners to ensure alignment, goal achievement, and satisfaction
• Translate client priorities into clear direction for teams and actively support project execution
• Drive performance against key business metrics, including forecasting accuracy, revenue and margin targets, call volume projections, client and employee satisfaction scores, and contractual performance and bonus goals