General Accounting Claims Team Lead

Pioneer Insurance; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Pioneer Insurance in Metro Manila seeks an experienced Non-Life Claims Accounting Team Lead to supervise daily accounting processes for non-life claims, verify payments, monitor loss reserves, and lead a team of claim accountants.

The role focuses on managing budgets, SLAs, data quality, and staff development, with a requirement for a Bachelor's in Accountancy; CPA is an advantage; at least 3 years in claims accounting and 1 year in a supervisory role; on-site in Taguig.

Qualifications

• Bachelor’s degree in Accountancy or related field.
• CPA is an advantage.
• At least 3 years of claims accounting, technical accounting, or financial reporting experience.
• At least 1 year in a supervisory or team-lead role.
• Knowledge of loss reserves, IBNR, and technical reports.
• Experience with financial reporting, ledger reconciliation, and cross-functional workflows.

Responsibilities

• Plan and manage department budget and expenditure optimization.
• Supervise day-to-day claims accounting services and monitor SLAs.
• Oversee end-to-end workflows and enforce procedures.
• Ensure data and document management standards and accuracy.

Skills

Team leadership

English communication

Attention to detail

Budgeting & cost optimization

Education

Bachelor's degree in Accountancy

Tools

MS Office

Job description

The Non-Life Claims Accounting Team Lead is responsible for the direct supervision

and execution of daily accounting processes for all non-life insurance claims. This

includes overseeing the verification of claims payments, ensuring the accuracy of

loss reserves and reports and leading a team of claims accountants to support the

Duties and Responsibilities

• Financial Management (Claims Accounting). Plans and implements department-specific strategies as aligned with the organization’s overall strategy in terms of budget and expenditure optimization monitoring budget adherence, allocating resources properly and identifying opportunities to optimize costs.
• Experience Management (Claims Accounting). Supervises day to day delivery of services by the team, monitors adherence to SLAs, troubleshoots issues and provides performance feedback to improve client experiences.
• Process Management (Claims Accounting). Manages the end-to-end operational workflow of the team and is directly accountable for its compliance with established procedures, accuracy and adherence to service level agreements. Develops and implements policies and guidelines for the section to ensure alignment with its objectives and the company’s direction.
• Data Management (Claims Accounting). Supervises the team’s compliance to the department’s data and document management standards, guidelines and procedures to ensure the accuracy and completeness of the team’s records and databases.
• Talent Management (Claims Accounting). Provides daily guidance, performance feedback, coaching, counselling and development opportunities to direct reports to foster engagement, growth and continuous improvement.

A Bit About You

• Candidate must possess at least a Bachelor’s/College Degree in Accountancy or any Accounting related courses.
• CPA is an advantage.
• With at least 3 years of experience in claims accounting, technical accounting, or financial reporting within the insurance agency.
• With at least 1 year in a supervisory or team lead capacity.
• Ability to demonstrate expertise in applying and overseeing te application of specialized accounting principles for insurance claims, including the valuation of loss reserves, IBNR (Incurred But Not Reported) and the generation of technical reports like Losses Triangles.
• Knowledgeable in Technical Financial Reporting and Analysis, Ledger Reconciliation and Control, Cross-Functional Workflow Management.

What We Need

• Proficient in MS Office (word, excel, PowerPoint etc.) with data analysis tool.
• With excellent English communication skills both oral and written.
• With excellent attention to detail.
• Must be willing to work in BGC, Taguig City