Fund Accounting Senior/Manager/AVP (Client Services)

Amethyst Partners; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Amethyst Partners in Metro Manila seeks a Senior/Manager/AVP in Fund Accounting to lead client relationships and ensure smooth operational delivery for PE and hedge funds. The role focuses on aligning client needs with cross-functional teams and SLAs.

Responsibilities include managing SLAs, onboarding new clients, and driving process improvements while monitoring regulatory developments and industry trends. A strong client-facing mindset is essential for success in this role.

Qualifications

• Experience in fund accounting or fund administration preferred.
• Proven ability to manage client expectations and relationships.
• Understanding of SLAs and regulatory considerations in asset management.

Responsibilities

• Manage client SLAs and monitor delivery against commitments.
• Coordinate with operations, risk, and other teams to ensure seamless client experience.
• Oversee onboarding and launches for new clients and funds.
• Engage with clients to understand needs and identify expansion opportunities.
• Conduct periodic risk assessments of clients and processes.

Skills

Client relationship management

SLA negotiation

Cross-functional coordination

Operational risk awareness

Process improvement

Job description

Our client is an international fund services that provide fund administration services to alternative asset management firms such as private equity funds. As the business continues to grow, they are looking Fund Accounting Senior/Manager/AVP - PE/Hedge.

Our client is an Independent Global Fund Administrator offering a comprehensive range of fund administration services for alternative funds and digital assets. As part of their expansion plan, they are currently looking for various seniority (Client Services) to be part of their team.

JOB DESCRIPTION

This role focuses on managing client expectations and operational aspects of the expansion.

FUNCTIONS

Reporting to the Head of Client Services/MD or an equivalent position, you will:

• Gain a thorough understanding of the company's business lines and associated product/service offerings, identifying opportunities for relationship expansion through cross-selling.
• Communicate clients’ needs to various business functions and operational support teams.
• Promote and facilitate effective internal communication across all business lines to ensure a seamless client experience.
• Engage in strategic communications with clients and negotiate service level agreements (SLAs), monitoring and managing client SLAs and operational deliverables.
• Stay informed about the industry and regulatory landscape, recognizing trends and new growth opportunities.
• Build professional relationships with clients and other key internal/external stakeholders.
• Oversee the integration of new clients and coordinate new launches for existing clients.
• Work with the Operations team to identify areas for process improvement and system development to minimize operational risks and enhance efficiency.
• Conduct periodic risk assessments of clients.