Front Desk Officer

Awesam Smile Dental Clinic; Rizal; On-site; PHP 100,000 - 400,000; Full time

Job summary

A dental clinic in the Philippines is seeking a Receptionist to greet patients and provide information about services. The ideal candidate will be detail-oriented, with strong communication skills and the ability to manage multiple tasks efficiently. The role involves verifying insurance details, assisting with billing, and ensuring a welcoming environment. This position offers an opportunity to work in a professional healthcare setting.

Qualifications

• Knowledgeable in clinical procedures and patient care.
• Professional attitude and a positive demeanor.

Responsibilities

• Greet and welcome patients warmly upon arrival.
• Provide information about dental services and treatment options.
• Verify patient insurance details and assist with payment processes.
• Maintain patient confidentiality and comply with healthcare regulations.
• Coordinate with staff to manage patient flow.
• Address patient questions and concerns professionally.
• Maintain a clean and organized reception area.

Skills

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Detail-oriented

Education

High school graduate or higher

Job description

Job Requirements

• High school graduate or higher
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Knowledgeable in clinical procedures, patient care, and basic office tasks
• Detail-oriented, professional, and has a positive attitude

Responsibilities

• Greet and welcome patients warmly upon arrival, ensuring a friendly and professional first impression.
• Provide clear information about the clinic’s dental services, treatment options, and facilities.
• Verify patient insurance details and assist with billing and payment processes.
• Maintain patient confidentiality and ensure compliance with healthcare privacy regulations.
• Coordinate with dental staff to manage patient flow and minimize waiting times.
• Address patient questions, concerns, or complaints in a professional and empathetic manner.
• Maintain a clean, organized, and welcoming reception area.