French Winback Specialist - Reengage & Convert Customers

Xtendops; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading e-commerce service provider in Cebu City is seeking a French Bilingual Winback Specialist to re-engage customers who have abandoned their purchases. The ideal candidate will conduct outbound calls, address customer inquiries, and encourage completion of sales. This full-time, onsite position requires effective communication and a strong sales track record. A relocation option is available.

Benefits

300k HMO

Qualifications

• Experience in e-commerce, telemarketing, or inside sales.
• Goal-oriented with a proven sales track record.

Responsibilities

• Conduct outbound calls to potential customers.
• Address questions and clarify doubts.
• Persuade customers to complete purchases or subscriptions.
• Track interactions and progress using CRM tools.
• Achieve or exceed sales targets.

Skills

Communication skills

Negotiation skills

Persuasion skills

Tools

CRM tools

Job description

A leading e-commerce service provider in Cebu City is seeking a French Bilingual Winback Specialist to re-engage customers who have abandoned their purchases. The ideal candidate will conduct outbound calls, address customer inquiries, and encourage completion of sales. This full-time, onsite position requires effective communication and a strong sales track record. A relocation option is available.