French Bilingual Winback Specialist ( BPO )

Xtendops; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading e-commerce service provider in Cebu City is seeking a French Bilingual Winback Specialist to re-engage customers who have abandoned their purchases. The ideal candidate will conduct outbound calls, address customer inquiries, and encourage completion of sales. This full-time, onsite position requires effective communication and a strong sales track record. A relocation option is available.

Benefits

300k HMO

Qualifications

• Experience in e-commerce, telemarketing, or inside sales.
• Goal-oriented with a proven sales track record.

Responsibilities

• Conduct outbound calls to potential customers.
• Address questions and clarify doubts.
• Persuade customers to complete purchases or subscriptions.
• Track interactions and progress using CRM tools.
• Achieve or exceed sales targets.

Skills

Communication skills

Negotiation skills

Persuasion skills

Tools

CRM tools

Job description

Job Title:

French Bilingual Winback Specialist

About the Role:

We’re looking for a French‑speaking Winback Specialist to re‑engage customers who have abandoned their Goodfood carts. You’ll use your sales skills to reach out, answer questions, and encourage customers to complete their purchases.

What You’ll Do:

• Conduct outbound calls to potential customers.
• Address questions and clarify doubts.
• Persuade customers to complete purchases or subscriptions.
• Track interactions and progress using CRM tools.
• Achieve or exceed sales targets.

What We’re Looking For:

• Experience in e-commerce, telemarketing, or inside sales.
• Excellent communication, negotiation, and persuasion skills.
• Familiarity with CRM tools.
• Goal‑oriented with a proven sales track record.

Job Details:

• Full time
• Onsite Set Up
• Cebu Site | Willing to relocate
• 300k HMO