FRAUD MANAGEMENT ASSOCIATE (CEBU - HEAD OFFICE)

Wealth Development Bank Corp.; Cebu City; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

13th to 15th month pay

Accident Insurance

Medical Plan

Leave Credits

Bereavement Assistance

Employee Loan Programs

Perfect Attendance Award for Non-OffIC

Service Award

Training materials and tools

Job summary

Wealth Development Bank Corp. is seeking a Fraud Management Associate in Cebu City to assist with tactical support tasks, including initial alert triage, data entry for fraud reports, basic e-transaction reviews, and customer verifications under supervision.

You will help track fraud trends, contribute to reporting, and build foundational skills to enhance the team’s prevention efforts and maintain customer trust in the bank’s services.

Qualifications

• Bachelor's degree in Finance, Accounting, Industrial Engineering, Information Technology, Data Science, Business Administration, or related fields.
• At least 1 year of experience in fraud risk management and any branch operations role.
• Experience with Fraud Management System or fraud controls is a plus.
• Willingness to work 24/7 with shifting schedules, weekends and holidays.

Responsibilities

• Fraud Detection and Bank's E-Commerce Management.
• Quality Assurance.
• Business Collaboration.
• Research and Report.
• Other Functions.

Skills

Data entry

Fraud risk management

Customer verification

Education

Bachelor's degree in Finance, Accounting, Industrial Engineering, Information Technology, Data Science, Business Administration, or related fields

Tools

Fraud Management System

Job description

The Fraud Management Associate is responsible for assisting with tactical support tasks. Associates handle initial alert triage, data entry for fraud reports, basic e-transaction reviews, customer verifications, and documentation under supervision. They help track fraud and e-banking trends through reporting and build foundational skills to bolster the team's prevention efforts and maintain customer trust.

Duties & Responsibilities:

• Fraud Detection and Bank's E-Commerce Management
• Quality Assurance
• Business Collaboration
• Research and Report
• Other Functions

Minimum Job Requirements:

• A Bachelor's degree in Finance, Accounting, Industrial Engineering, Information Technology, Data Science, Business Administration, and or related fields.
• With at least 1 year of experience in fraud risk management and any branch operations role.
• With experience in handling a Fraud Management System or fraud controls is a plus.
• Willingness to work 24/7 operational environment with shifting schedules, weekends, and holidays.

What's in store for you?

Aside from the Statutory Benefits, we also have top up benefits, such as:

• 13th to 15th month pay
• Accident Insurance
• Medical Plan
• Above industry/ incremental Leave Credits
• Bereavement Assistance
• Employee Loan Programs
• Perfect Attendance Award for Non-Officers
• Service Award
• WealthBank Learning Institute - Training materials and tools to help you build job competency

If you want to take a leap in your career, this is the place for you!