Food Runner

Brotzeit Philippines; Mandaluyong; On-site; PHP 100,000 - 400,000; Full time

Job summary

A dining establishment in Metro Manila is seeking a Food Runner who will ensure accurate delivery of food orders, assist guests, and maintain smooth restaurant operations. The ideal candidate will excel in a fast-paced environment, possess strong communication skills in English, and demonstrate reliability and punctuality. Experience in food service roles is preferred, and physical stamina is required.

Qualifications

• Must demonstrate clear and fluent verbal English communication skills.
• Proven ability to work efficiently in a high-volume dining environment.
• Strong record of punctuality and reliable work habits.

Responsibilities

• Deliver food orders accurately and promptly to guest tables.
• Assist guests with their needs and resolve inquiries professionally.
• Manage food delivery pace and support table clearing during peak times.
• Relay information between kitchen and serving team efficiently.
• Perform side work and maintain service stations.

Skills

Clear and fluent verbal English communication

Empathetic listening skills

Organizational skills

Ability to work in a fast-paced environment

Punctuality

Reliability

Job description

• Order Accuracy & Quality Control: Promptly and accurately deliver all food orders from the kitchen (BOH) to the designated guest table, consistently verifying plate presentation and confirming order accuracy before service.
• Guest Service Excellence: Ensure an excellent dining experience by proactively assisting guests with their needs, promptly resolving simple inquiries, and maintaining polite, attentive demeanor.
• Flow & Turnover Management: Maintain smooth restaurant operations by managing the pace of food delivery and actively supporting table clearing and resetting to optimize seating turnover, particularly during peak periods.
• BOH-FOH Liaison: Act as the critical communication link between the kitchen and serving team, relaying time-sensitive information, order modifications, and guest feedback clearly and efficiently.
• Dining Room Organization: Contribute to operational efficiency by actively performing side work, including clearing used dishware, maintaining service stations, and assisting servers with beverage and essential tasks.

Requirements & Qualifications

• Communication Skills: Must demonstrate clear and fluent verbal English communication skills for effective liaison and guest interaction. Empathetic listening skills are required.
• Work Ethic & Efficiency: Proven ability to work in a fast-paced, high-volume dining environment with a strong focus on organizational skills and efficiency.
• Punctuality & Reliability: Strong record of punctuality and diligent work habits are mandatory.
• Physical Demands: Must be able to stand, walk, and carry heavy trays for extended periods.
• Experience (Preferred): Previous experience in a food running, bussing, or service support role is preferred.