Financial / Travel Account | Call Center Agent

Neksjob Philippines; Cebu City; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading call center company in Cebu City is seeking individuals to provide exceptional service in answering customer calls and resolving inquiries. Ideal candidates will have at least one year of call center experience and excellent communication skills. This position offers competitive salary with performance bonuses and opportunities for career advancement. Candidates must be willing to work on-site.

Benefits

Competitive Salary

Exciting Performance Bonuses

Career Advancement Opportunities

Comprehensive Healthcare Benefits

Qualifications

• At least HS Grad (old curriculum) / SHS Graduate.
• With at least 1 year Call Center Experience.

Responsibilities

• Answer incoming calls from customers.
• Resolve customer inquiries and requests.
• Ensure customer requests are handled in a timely manner.
• Utilize client-based tools for customer management.
• Provide friendly and knowledgeable service.

Skills

Excellent Communication skills

Customer service

Education

High School Graduate

Job description

Your day-to-day in a nutshell:

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Why pick us?

• Competitive Salary
• Exciting Performance Bonuses & Account Specific Allowances
• Career Advancement Opportunities
• Promote Within the Company
• Comprehensive Healthcare Benefits

What are we looking for?

• At least HS Grad (old curriculum) / SHS Graduate
• With at least 1 year Call Center Experience
• Excellent Communication skills
• Willing to work on Site