Finance Support Team Leader

MicroSourcing International; Manila; Híbrido; PHP 700 000 - 1 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Resumo da oferta

MicroSourcing is seeking a Finance Support Team Leader in Metro Manila. This hybrid, shifting role leads day‑to‑day embedded finance support across six verticals, supervising transactional finance administration, billing accuracy, and strong controls to enable Account Managers to grow client relationships.

You will oversee billing, cost operations, cash advances, reimbursements, RFPs, and a finance ticketing workflow, with reporting via Power BI and adherence to enterprise controls.

Qualificações

• Education: Bachelor's Degree is preferred in Finance, Accountancy, Financial Management, Business, or related discipline.
• Minimum of 2 years of relevant experience in finance, billing, financial administration, or transactional finance roles.
• Leadership or team lead experience is an advantage; prior experience managing people is preferred.

Responsabilidades

• Billing & Cost Operations: Supervise client billing processes to ensure invoices reflect approved terms and data.
• Transaction Processing: Review, validate, and process Cash Advances, Liquidations, Reimbursements, and RFPs before endorsement.
• Ticketing System Management: Oversee the finance ticket queue end-to-end from capture to completion.
• Disputes & Incentives Execution: Compute incentives and triage salary and payroll disputes.
• Petty Cash Control: Manage petty cash replenishment workflows and reconciliations.
• Reporting & Compliance Support: Deliver financial reports, MIS, and headcount data with enterprise controls.

Conhecimentos

Leadership

Team management

Communication

Problem-solving

Operational oversight

Time management

Stakeholder management

Process improvement

Billing operations

Data analysis

Formação académica

Bachelor's Degree in Finance / Accounting

Ferramentas

MS Excel

Google Sheets

Billing App

Power BI

Ticketing systems

Descrição da oferta de emprego

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Finance Support Team Leader

Location: Metro Manila

Work setup & shift: Hybrid / Shifting

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

The Finance Support Team Leader is a critical operational role within the Shared Services organization, driving the day-to-day execution of embedded finance support across six distinct verticals. Acting as a working team lead, this position oversees transactional finance administration, ensuring accurate cost tracking, seamless client billing, and strict enforcement of financial controls. By managing these core operations, the supervisor enables Account Managers to focus entirely on organic growth and client relationships.

Key Responsibilities And Accountabilities

• Billing & Cost Operations: Supervise client billing processes to ensure invoices accurately reflect approved commercial terms, service volumes, and data. Manage the capture of billable costs, flag chargeables prior to cutoff, and execute pre-billing audits- particularly for HMO lines to resolve client disputes.
• Transaction Processing: Review, validate, and process Cash Advances (CAs), Liquidations, Reimbursements, and Requests for Payment (RFPs) before endorsement to Corporate Finance.
• Ticketing System Management: Oversee the finance ticket queue end-to-end, ensuring all incoming requests are captured through a single front door and tracked to completion without lost communications.
• Disputes & Incentives Execution: Compute incentives, implement approved schemes, and triage first-level salary and payroll disputes.
• Petty Cash Control: Manage petty cash replenishment workflows, monitor liquidation aging, and perform reconciliations.
• Reporting & Compliance Support: Assist in delivering decision-ready financial reports, MIS, and headcount data by Workday 5 of each month, while ensuring enterprise controls are consistently applied using reporting tools like Power BI.

Qualifications

• Education: Bachelor's Degree is preferred, particularly in Finance, Accountancy, Financial Management, Business, or related discipline. Equivalent relevant experience may be considered.
• Minimum of 2 years of relevant experience in equivalent finance, billing, financial administration, or transactional finance roles.
• Leadership or team lead experience is an advantage. Prior experience managing people is preferred.
• Financial Operations: Working knowledge of financial administration, billing operations, transactional finance, and basic financial controls.
• Proficiency in MS Excel / Google Sheets, with hands-on experience using the Billing App, financial systems, and workflow or ticketing platforms.
• Ability to manage operational queues, monitor SLAs and turnaround times, prioritize workloads, and support escalation management in a high-volume environment.
• Strong communication and problem-solving skills, with the ability to investigate billing or financial discrepancies, address concerns, and work effectively with internal and external stakeholders.
• Demonstrates the ability to coordinate work, provide guidance to team members, take ownership of operational outcomes, and support continuous improvement. Prior people-management experience is an advantage.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply