Field Collection Officer

J-K Network Services; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A specialized service company in the Philippines is seeking a Field Collection Officer for a full-time position in Pasig. The ideal candidate should have at least 2 years of experience in accounts receivable collections and possess a valid driver's license. Responsibilities include following up on invoices, maintaining reports for timely collections, and coordinating with customers for payment concerns. The role offers performance bonuses and mandatory government benefits, ensuring a safe working environment.

Qualifications

• At least 2 years of experience in AR collection process.
• Experience as a field collection officer is an advantage.
• Valid driver's license and ability to drive a motorcycle.

Responsibilities

• Follow up with customers regarding outstanding invoices.
• Maintain the Accounts Receivable aging report.
• Coordinate with customers regarding payment processes.
• Conduct meetings with customers about overdue balances.
• Maintain records of collection activities and communications.

Skills

Accounts Receivable Collection

Customer Communication

Time Management

Problem Solving

Education

Diploma

Job description

Job Overview

Field Collection Officer – On‑site in Pasig. Full‑time, 1‑3 years experience, Diploma required. Monday‑Friday dayshift.

Company profile: specialized HVAC service/maintenance company supporting a leading firm, operating for over 21 years.

Responsibilities

• Follow up with customers regarding outstanding invoices and payment schedules through calls, emails, and other communication channels.
• Monitor and maintain the Accounts Receivable (AR) aging report to ensure timely collection of payments.
• Coordinate with customers regarding payment processes, billing concerns, and invoice clarifications to facilitate smooth collections.
• Arrange and conduct meetings or field visits with customers when necessary to discuss overdue balances and payment arrangements.
• Maintain accurate records of collection activities, customer communications, and payment updates in the system.

Requirements

• At least 2 years of experience in AR collection process.
• Experience as a field collection officer is an advantage.
• Valid driver’s license and ability to drive a motorcycle.
• Must be amenable to attend interviews.

Benefits & Compensation

Employee Recognition and Rewards: Performance Bonus, Incentives.

Government Mandated Benefits.

Insurance Health & Wellness: HMO.

Working Location & Safety Notice

Position is based in Pasig. If the position requires overseas work, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations

Recruitment Process

Initial Interview & Final Interview leading to a Job Offer.