FC CoE Analyst

Sun Life Financial; Philippines; On-site; PHP 480,000 - 640,000; Full time

Job summary

Sun Life Financial is seeking an FC CoE Analyst in the Philippines to review and analyze name screening and transaction monitoring alerts for financial crime risks. You will perform L1 reviews, research using internal systems, and document outcomes to support a compliant AML program.

The role requires 1–3 years in operations or monitoring, a finance/business/law background, and familiarity with AML regulations. Insurance sector exposure is preferred, with opportunities to grow in a global team.

Qualifications

• Bachelor’s degree in finance, business, law, or related field; AML certifications like CAMS/CA are a plus.
• 1–3 years of experience in Business Operations, monitoring alert clearance.
• Exposure to Insurance sector preferred.

Responsibilities

• Review, analyze, and investigate name screening and transaction monitoring alerts to identify financial crime risks.
• Perform L1 Review for Name Screening per procedures, regs and standards.
• Conduct research using internal systems and public sources.
• Document findings, observations, and outcomes in required tools/templates.
• Adhere to workflows, targets and quality standards.
• Identify data gaps or issues and escalate to Team Leaders or Quality Control.
• Participate in training, coaching, and knowledge-sharing sessions.
• Collaborate effectively within a team-based, delivery-focused environment.
• Demonstrate continuous improvement through feedback and learning.
• Maintain up-to-date AML regulations, sanctions programs, and financial crime trends.
• Support periodic reviews of monitoring rules and screening criteria.

Skills

Analytical skills

Attention to detail

Communication

Teamwork

Problem solving

Education

Bachelor’s degree in finance/business/law

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

Job Summary

The FC CoE Analyst shall be responsible for reviewing, analyzing, and investigating name screening and transaction monitoring alerts generated from the AML systems to identify potential financial crime risks, including money laundering, fraud, and sanctions violations.

• Perform assigned L1 Review for Name Screening in accordance with defined procedures, regulatory requirements, and Sun Life program standards
• Conduct research using internal systems and publicly available sources
• Document findings, observations, and outcomes accurately in required tools and templates
• Adhere to defined workflows, productivity targets, and quality standards
• Identify data gaps or issues and escalates appropriately to Team Leaders or Quality Control
• Participate in training, coaching, and knowledge-sharing sessions
• Collaborate effectively within a team-based, delivery-focused environment
• Demonstrate continuous improvement through feedback and ongoing learning
• Maintain up-to-date knowledge of AML regulations, sanctions programs, and financial crime trends.
• Support periodic reviews of monitoring rules and screening criteria to enhance detection capabilities.
• Ensure adherence to AML internal policies, procedures, and regulatory requirements.

• Education: Bachelor’s degree in finance, business, law, or a related field (AML certifications like CAMS/CA are a plus).
• Experience: 1-3 years of experience in Business Operations, monitoring alert clearance.
• Exposure to Insurance Sector will be preferred.
• Analytical Skills: Strong investigative and critical thinking abilities to assess risk effectively.
• Attention to Detail: Ability to identify subtle risk indicators and document findings accurately.
• Communication Skills: Ability to write clear, concise, and well-supported disposition rationales based on which alerts dispositions are decided.
• Teamwork & Integrity: Ability to work independently and collaboratively in a compliance-driven environment.

Competencies (Behavioral)

• Excellent verbal and written communication skills, with strong interpersonal skills
• Self-motivated and independent;
• Excellent relationship building skills as part of a team and with persons at all levels of the organization
• Analytical thinker with strong conceptual and problem-solving skills;
• Organized and detail-oriented with the ability to make sound judgments;.
• Ability to resolve issues creatively, effect change, and execute in an accelerated manner
• Excellent planning and organization skills and the ability to deal with complex issues
• Ability to operate in a deadline-focused environment
• Experience working in a client-facing, matrix, project-based assignments.

Job Category

Call Centre

Posting End Date: 16/10/2026

Shine together

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

Make life brighter

We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers