Fashion Sales Advisor — Elevate Customer Experience

Hammerjack Pty Ltd; Philippines; On-site; PHP 201,000 - 335,000; Full time

Job summary

H&M Group in the Philippines is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You will collaborate with your team to deliver exceptional service, keep the sales floor inviting, assist with opening and closing, and represent the brand positively in every interaction.

This role emphasizes customer experience and fashion knowledge in a fast-paced retail environment.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service experience

Job description

H&M Group in the Philippines is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products. You will collaborate with your team to deliver exceptional service, keep the sales floor inviting, assist with opening and closing, and represent the brand positively in every interaction.

This role emphasizes customer experience and fashion knowledge in a fast-paced retail environment.