Fashion Retail Associate: Customer Delight & Upsell (Cebu)

The Hird Corp.; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary package

HMO coverage on Day 1

Night differential

13th month pay

Comprehensive paid training

Recognition programs

Job summary

A premium retail company in Cebu City is looking for enthusiastic individuals to join their customer service team. You will guide customers through product inquiries, process orders, and provide excellent service via phone, chat, and email. Fresh graduates are encouraged to apply, and a willingness to work on-site in Cebu City is essential. The position offers a competitive salary package, HMO coverage from Day 1, and opportunities for performance incentives and career growth.

Qualifications

• Fresh graduates are highly encouraged to apply.
• Must be willing to work on-site in Cebu City on a shifting schedule.

Responsibilities

• Assist customers with product inquiries and orders.
• Provide personalized service through various communication channels.
• Handle returns, exchanges, and track shipments.

Skills

Excellent English communication

Customer service orientation

Problem-solving

Upselling abilities

Education

College graduate (any field)

Senior High School graduates with customer service experience

College undergraduates (minimum 2 years completed)

Job description

A premium retail company in Cebu City is looking for enthusiastic individuals to join their customer service team. You will guide customers through product inquiries, process orders, and provide excellent service via phone, chat, and email. Fresh graduates are encouraged to apply, and a willingness to work on-site in Cebu City is essential. The position offers a competitive salary package, HMO coverage from Day 1, and opportunities for performance incentives and career growth.