F&B Service Expert

Sheraton Hotels & Resorts; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Our F&B Service Experts deliver memorable guest experiences during events and banquets, coordinating with the kitchen and serving guests with attention to detail. They handle setup, service, and post-event cleanup to ensure smooth operations.

We value teamwork, strong communication, and a professional appearance. This full-time role is based at our Manila location and requires standing and moving for extended periods.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Set tables and event materials, communicate with the kitchen, interact with and serve guests.
• Clean and tidy work areas and supplies.
• Maintain professional appearance and follow safety policies and procedures.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Additional Information

Job Number26104219

Job CategoryFood and Beverage & Culinary

LocationM. Adriatico corner General Malvar Street, Manila, Philippines, Philippines, 1004 VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY – F&B And Event Service Expert

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.