Expansion Development Specialist

Manulife; Pasig; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Manulife in Pasig, Metro Manila, is seeking a Recruitment Growth and Activation lead to drive inorganic recruitment growth, onboarding, and activation across assigned areas. You will partner with Agency Leaders, Sales Management, and other stakeholders to expand programs and accelerate productivity of industry recruits.

The role emphasizes monitoring metrics, developing dashboards and reviews, and identifying performance gaps to boost headcount growth and business outcomes.

Qualifications

• Bachelor's degree in business management, psychology, marketing, or related field.
• 2–5 years of relevant experience in life insurance, agency development, recruitment, training, sales management, or events management.
• Strong communication skills and ability to work with multiple stakeholders.

Responsibilities

• Drive inorganic recruitment growth through programs such as Industry Recruitment Program and other expansion initiatives.
• Build and manage a strong pipeline of industry recruits with Agency Leaders and Sales Management on sourcing, conversion, and hiring.
• Lead onboarding of industry recruits ensuring licensing, compliance, orientation, and training requirements.
• Monitor onboarding progress and activation status of new industry recruits, intervening when at risk of delay or drop-off.
• Provide regular monitoring and reporting of key metrics related to inorganic recruitment, onboarding completion, and activation performance.

Skills

Communication

Analytical thinking

Program management

Stakeholder collaboration

MS Office

Education

Bachelor's degree in business management, psychology, marketing, or related field

Tools

Microsoft Office

Job description

Responsible for driving agency expansion through inorganic recruitment growth and activation, onboarding of industry recruits, and performance management of key recruitment and activation metrics. Partners with Sales Management Team, Agency Leaders, and other stakeholders to execute expansion programs, accelerate productivity of new industry recruits, and improve business outcomes across assigned areas.

Position Responsibilities

Recruitment Growth and Activation

• Drive inorganic recruitment growth through focused execution of programs such as Industry Recruitment Program, Experienced Manager Program, and other strategic expansion initiatives.
• Build and manage a strong pipeline of industry recruits by partnering with Agency Leaders and Sales Management Team on sourcing, conversion, and hiring activities.
• Ensure newly recruited industry hires are activated into the business through timely transition support, early engagement, and close monitoring of activation milestones.
• Track recruitment and activation results, identify gaps in execution, and recommend interventions to improve headcount growth and productivity.

Onboarding and Activation of Industry Recruits

• Lead the onboarding process of industry recruits by ensuring completion of licensing, compliance, documentary, orientation, and training requirements.
• Coordinate with Agency Leaders, trainers, and support teams to provide a structured onboarding journey that accelerates business readiness and early field activity.
• Monitor onboarding progress and activation status of new industry recruits and ensure timely intervention for cases at risk of delay or drop-off.

Performance Management

• Provide regular monitoring and reporting of key metrics related to inorganic recruitment, onboarding completion, and activation performance.
• Prepare dashboards, scorecards, and business reviews to support accountability discussions and management decisions.
• Partner with stakeholders to identify performance gaps, recommend corrective actions, and improve execution outcomes across assigned areas.

Required Qualifications

• Bachelor's degree in business management, Psychology, Marketing, or a related business or arts course.
• Two to five years of relevant experience in life insurance, agency development, recruitment, training, sales management, or events management.

Preferred Qualifications

• Strong written, oral, presentation, and interpersonal communication skills, with ability to work effectively across different stakeholders and personalities.
• Strong numerical, analytical, and results-driven mindset, with ability to monitor performance, interpret data, and recommend actions.
• Proficient in Microsoft Office and technology tools, with strengths in program management, execution, and collaboration.

When You Join Our Team

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid