Executive Vice President, Technology, Data & Delivery

CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ; Makati; On-site; PHP 6,000,000 - 12,000,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and education support

Job summary

Citco is seeking an Executive Vice President, Technology, Data & Delivery in Strategic Operations for Private Assets. You will own how we build, prove, and land technology-enabled change with delivery standards across the group.

You will lead Data, Reporting & Platform Enablement and Digital Workflow, Automation & AI, defining priorities and ensuring adoption across the organization. 12–15 years in financial services is expected.

Qualifications

• 12–15 years in fund administration, alternative assets or related financial services.
• Proven delivery of large-scale technology, data or platform initiatives.
• Strong understanding of private assets processes and platform estate.
• Credibility with technology partners and ability to translate needs into requirements.
• Experience in automation, digital workflow and AI, with measured benefits.

Responsibilities

• Lead the Data, Reporting & Platform Enablement and Digital Workflow, Automation & AI focus areas.
• Own the business analysis and implementation discipline across three focus areas.
• Set Operations' requirements with IT and Transformation Office and drive adoption.
• Sponsor automation initiatives from identification to deployment and benefits.
• Own the data, reporting and platform roadmap, ensure data quality and lineage.
• Govern delivery: release planning, UAT, defect management and post-implementation review.
• Partner with Operations to ensure change is trained, understood and adopted.
• Build and develop the team, including rotational colleagues, and recruit as needed.
• Maintain alignment with related operations and forums; represent Strategic Operations.

Skills

Leadership

Delivery governance

Business analysis

Change management

Stakeholder management

Automation

AI

Data platforms

Education

Bachelor's Degree in Accounting, Finance, Economics or a related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

SharePoint

Job description

Job Description

STRATEGIC OPERATIONS | PRIVATE ASSETS

Executive Vice President, Technology, Data & Delivery

Global | Permanent

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Strategic Operations is a dedicated function within Private Assets. It brings transformation delivery, project execution, business analysis, operational initiatives and implementation support into one team, reducing the delivery burden on BAU Operations and maintaining ownership from design through adoption.

The group will be split across three distinct focus areas, aligned under two individual leaders:

Operating Model, Product & Client Solutions: led by the Operating Model & Product leader, this area will define how services should run end to end, shape scalable products and solutions, support complex client implementations, and ensure client commitments are operationally deliverable.

Data, Reporting & Platform Enablement: led by the Technology, Data & Delivery leader, this area will define Operations requirements for data, reporting and platforms, strengthen data quality and lineage, and carry solutions through testing, deployment and adoption.

Digital Workflow, Automation & AI: also led by the Technology, Data & Delivery leader, this area will identify and deliver workflow, automation and AI opportunities, establish appropriate controls, and measure whether the expected benefits are realised.

The group works in close partnership with Operations, the Transformation Office, IT, Tactical Operations and Marquee Client teams. Roles may be permanent or approximately 12-month rotational assignments anchored in strategic locations. Rotational colleagues will join from the business, help shape and deliver change, and return to the line with broader project experience.

Your Role

You will own how we build it, prove it, and land it in the business - with accountability for delivery standards across the whole of Strategic Operations.

• Lead the Data, Reporting & Platform Enablement and Digital Workflow, Automation & AI focus areas, setting priorities across the technology-enabled change agenda for Private Assets.


• Own the business analysis and implementation discipline across all three focus areas, including requirements, testing standards, cutover and benefits tracking, so delivery quality is consistent across the group.


• Set out Operations' requirements with IT and the Transformation Office, and hold the relationship through build, test and deployment rather than handing over.


• Sponsor automation and AI opportunities, from identification through to deployment and measured benefit.


• Own the data, reporting and platform roadmap from an Operations perspective, including data quality, lineage and reporting capability.


• Govern delivery: release planning, UAT, defect management, deployment readiness and post-implementation review.


• Partner with Operations to ensure change is understood, trained out and genuinely adopted.


• Build and develop the team, including the rotational model, and actively participate in recruitment.


• Maintain alignment with Tactical Operations and Marquee Operations, picking up solutions originating in either for wider reuse.


• Represent Strategic Operations at Private Assets and CFS technology and delivery forums.

About You

You have 12-15 years' experience in fund administration, alternative asset management or a related financial services environment, with substantial exposure to technology-enabled change.

• A demonstrable record of delivering large-scale technology, data or platform initiatives in a financial services setting, with change that was genuinely adopted.


• Strong understanding of private assets processes and the platform estate that supports them.


• Credibility with technology partners - able to translate operational need into technical requirement and to challenge a solution design.


• Practical knowledge of automation, digital workflow and AI, and sound judgement on what is worth automating.


• Delivery governance experience including testing strategy, cutover planning and benefits realisation.


• Strong leadership skills and supervisory experience of other professionals, including rotational colleagues joining from the business.


• Skilled in business planning, budgeting and stakeholder negotiation.


• Strong written and verbal communication skills.


• Advanced computer skills (Microsoft Excel, Word, PowerPoint and SharePoint).


• Bachelor's Degree in Accounting, Finance, Economics or a related field; professional accounting designation a plus.

What We Expect of the Strategic Operations Team

Regardless of role or focus area, everyone in Strategic Operations is expected to demonstrate the following:

• Deep technical and operational knowledge - genuine depth in how our processes, data and platforms actually work - the detail that only comes from having run the work.


• Curiosity - the instinct to ask why a process looks the way it does, to challenge the answer, and to keep asking whether there is a better way.


• A transformational mindset - comfortable redesigning end to end rather than patching, and prepared to see change through past go-live to the point where it is genuinely adopted.


• Ownership through to adoption - accountability does not end at delivery; success is measured by whether the change sticks in the business.


• Commercial and client awareness - an understanding of what we can genuinely run, so that what we commit to a client is deliverable.


• Global mindset - working across regions, jurisdictions and time zones, and designing solutions that scale beyond a single desk, client or location.


• Ambition to shape Citco's future - an appetite to help build the operating model we will run for years, and to be measured on whether it works.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.