Ethics & Compliance Sr. Supervisor | TAGUIG

Sutherland; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A global firm in the Philippines is seeking a Senior Supervisor or Assistant Manager in Ethics & Compliance to lead investigations, assess compliance risks, and develop training programs. This role requires strong analytical skills and effective communication to thrive in a diverse environment. The ideal candidate will have experience in handling investigative cases and a strong understanding of compliance processes.

Qualifications

• Experience with investigations, including employee and whistleblower cases.
• Ability to assess risks and identify fraud.
• Strong communicator, both verbal and written.
• Out-of-the-box thinker adaptable to changes.
• Empathetic yet persuasive in diverse environments.

Responsibilities

• Lead investigations and provide operational support to investigation teams.
• Participate in compliance risk identification and assessment.
• Conduct transaction data analysis and identify red flags.
• Assist in developing ethics and compliance training programs.
• Maintain compliance-related documentation and analyze trends.

Skills

Investigating employees cases

Risk assessment and data analysis

Risk management

Verbal and written communication

Adaptability and flexibility

Empathy and persuasion

Tools

MS Excel

SQL

Compliance management software

Job description

Sutherland is seeking a person of impeccable integrity to join us as Senior Supervisor or Assistant Manager–Ethics & Compliance, who will report into the Manager- Ethics & Compliance based in the Philippines. The incumbent will be responsible for conducting investigations, fraud assessments, transaction analysis, training promoting a culture of integrity and compliance with laws and regulations on business ethics, anti-corruption, anti-fraud, etc. The incumbent will primarily handle issues in the Philippines but as part of a global function, will be expected to deliver services to business areas throughout the company.

QUALIFICATIONS

• Experience with investigating employees including executives. Can be able to share good experience on this, or at least know the coordination protocols, or at least be familiar of ethics cases or whistle blower cases
• Risk assessment/Data analysis - experience on how to spot risks, fraud, etc.
• Risk Management - immediately know what to do or who to reach out to when risks are identified
• Strong verbal and written communication skills; be able to articulate in a clear, constructive, and professional manner
• An out-of-the-box thinker, willing to work flexible hours and quickly adapt to changing circumstances.
• Kind and empathetic, yet persuasive who can thrive in a diverse, multi-cultural environment.

Internal Investigations

Take the lead in conducting investigations and/or provide operational support to investigation teams for matters reported on the Company’s Ethics hotline. Review case status updates and ensure actions are maintained on the system of record. Create crisp and accurate investigation reports for management review.

Risk Assessment

Participate in the identification and assessment of compliance risks. Help in conducting regular risk assessments and audits to ensure adherence to policies and regulations. Assist in developing strategies to mitigate identified risks.

Transaction Analysis and Anti-Fraud Procedures

Identify potential red flag transactions across various business areas by conducting transaction data analysis on MS Excel, SQL or other tools and conduct detailed transaction reviews and publish meaningful results.

Training and Awareness

Assist in the development and delivery of ethics and compliance training programs. Help maintain training records and ensure all employees complete the required training and promote awareness of the company’s ethics and compliance program through various communication channels.

Data Management and Analysis

Maintain and organize compliance-related documentation and records. Assist in analyzing data to identify trends and areas for improvement in the compliance program. Use compliance management software and tools effectively.

Other Activities

Act as a liaison between the ethics and compliance department and other departments within the organization. Support cross-functional teams in implementing compliance initiatives. Provide administrative support to the ethics and compliance team, such as scheduling meetings, preparing presentations, and managing correspondence. Manage and maintain department collateral and collaborate on global initiatives.