Entry-Level Customer Quality Engineer I - Semiconductors

UCT; Hinoba-an; On-site; PHP 240,000 - 360,000; Full time

Job summary

UCT in the Philippines is seeking an Engineer I to join the quality team. The CQE I supports customer quality activities by coordinating with customers and cross-functional teams to address quality concerns and ensure customer requirements are met.

Essential duties include preparing and submitting quality documentation, performing data analysis, supporting corrective actions, audits, and quality improvement initiatives.

Qualifications

• Basic knowledge of quality management principles, tools, and problem-solving methods.
• Understanding of customer quality requirements, specifications, drawings, and inspection requirements.
• Ability to analyze quality data, identify trends, and support root cause analysis.
• Ability to prepare, review, and maintain quality documentation and reports.
• Good communication and interpersonal skills, with the ability to work effectively with customers and cross-functional teams.
• Strong follow-up and organizational skills with attention to detail.
• Ability to prioritize tasks and manage multiple quality-related activities within required timelines.
• Basic knowledge of quality systems and tools such as MES, Agile, SAP and other applicable company systems.
• Ability to work independently on assigned tasks while knowing when to seek guidance or escape issues.
• Willingness to learn and develop knowledge of customer-specific requirements and quality processes.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

Responsibilities

• Support the preparation, review, and submission of customer quality documentation in accordance with customer and company requirements.
• Support customer and internal quality activities, including First Article Inspection, Product Quality Report, Receiving Inspection documentation, Manufacturing Record Book, Quality System Compliance, SPOT Audits, and other assigned quality activities.
• Monitor and follow up on quality-related activities, action items, and deliverables to ensure timely completion and closure.
• Support the setup, review, and maintenance of quality-related information in company systems such as MES and Agile.
• Assist in the investigation and analysis of customer quality issues, including Quality Notifications, and coordinate with relevant departments to support root cause and corrective actions.
• Collect, prepare, and report quality data and status updates to support monitoring of customer quality performance.
• Coordinate with customers and cross-functional teams to obtain required information, communicate quality-related concerns, and follow up on outstanding actions.
• Maintain accurate and timely quality records, documentation, and reports in accordance with applicable customer and company requirements.
• Participate in quality improvement activities and support initiatives to improve product and process quality.
• Demonstrate flexibility and willingness to work across different schedules and shifts as required by business needs, including evenings, weekends, holidays, and rotating shifts when necessary.
• Perform other related duties as assigned to support business objectives.

Skills

Quality management

Customer quality requirements

Data analysis

Documentation

Communication

MS Office

Education

Bachelor's degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related engineering field

Tools

MES

Agile

SAP

Job description

UCT in the Philippines is seeking an Engineer I to join the quality team. The CQE I supports customer quality activities by coordinating with customers and cross-functional teams to address quality concerns and ensure customer requirements are met.

Essential duties include preparing and submitting quality documentation, performing data analysis, supporting corrective actions, audits, and quality improvement initiatives.