Entry-Level CSR: Financial Accounts (Onsite)

Metacom Careers; Davao City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading BPO company in Davao City is urgently hiring for the position of Customer Service Representative for Financial Accounts. Responsibilities include handling customer inquiries, assisting with transactions, and ensuring service quality. The ideal candidate is a high school graduate with good communication skills. This role offers up to PHP 16,500 with various benefits, including HMO and paid leaves. Apply today to kickstart your career!

Benefits

HMO

Night Differential Pay

Paid Leaves

Mental Wellness Program

Free Medical Insurance upon regularization

Government Mandated Benefits

13th Month Pay

Qualifications

• No BPO Experience required.
• Willing to work Onsite.
• Willing to work on a Shifting Schedule.

Responsibilities

• Handle customer inquiries and account concerns.
• Assist with billing, payments, and transactions.
• Resolve issues and elevate complex cases.
• Process account updates and requests.
• Maintain confidentiality of customer data.
• Ensure customer satisfaction and service quality.
• Meet performance metrics (AHT, FCR, etc.).
• Stay updated on products and policies.
• Work with team members to improve service.

Skills

Good Communication Skills

Education

High School Graduate (Old curriculum) / ALS Graduate

Job description

A leading BPO company in Davao City is urgently hiring for the position of Customer Service Representative for Financial Accounts. Responsibilities include handling customer inquiries, assisting with transactions, and ensuring service quality. The ideal candidate is a high school graduate with good communication skills. This role offers up to PHP 16,500 with various benefits, including HMO and paid leaves. Apply today to kickstart your career!