Entry-Level BPO Agent – Onsite, Paid Training & Benefits

Concentrix Philippines; Metro Manila; On-site; PHP 257,000 - 391,000; Full time

Benefits offered by this job

Paid training

HMO and health benefits

Night differential

Incentives

Career growth opportunities

Job summary

Concentrix San Lazaro Manila is hiring a Call Center Agent for beginner-friendly entry into the BPO sector in Manila. Handle customer inquiries via phone, chat, or email and deliver accurate information while maintaining professionalism.

Open to beginners, the role offers paid training, HMO benefits, night differential, and opportunities for growth. Work onsite at San Lazaro and adapt to day, night, or weekend shifts.

Qualifications

• No BPO experience required.
• With basic English communication skills.
• Willing to work onsite in San Lazaro, Manila.
• Open to shifting schedules (day, night, weekends).

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and resolve customer concerns
• Maintain professionalism and excellent customer experience
• Follow company processes and meet performance metrics

Skills

Basic English communication

Willing to work onsite

Open to shifting schedules

No experience required

Education

High School / Senior High School graduate

Job description

Concentrix San Lazaro Manila is hiring a Call Center Agent for beginner-friendly entry into the BPO sector in Manila. Handle customer inquiries via phone, chat, or email and deliver accurate information while maintaining professionalism.

Open to beginners, the role offers paid training, HMO benefits, night differential, and opportunities for growth. Work onsite at San Lazaro and adapt to day, night, or weekend shifts.