Enterprise Security & Client Trust Analyst

Athena; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Athena is seeking a Security Analyst – Client Trust & Support to act as a trusted security and compliance partner for customers, prospects, and internal teams. This client-facing role focuses on understanding, evaluating, and communicating our security and privacy posture.

You will help customers navigate security reviews, risk assessments, and evidence coordination, while supporting trust initiatives and incident communications.

Qualifications

• 3+ years in security, GRC, or related roles.
• Experience supporting customer security reviews and audits.
• Strong written and verbal communication.
• Ability to explain security concepts clearly to customers.
• Experience coordinating with cross-functional teams.
• Good judgment around sensitive information and security docs.

Responsibilities

• Serve as primary contact for enterprise security inquiries and reviews.
• Coordinate customer security questionnaires, risk assessments, and evidence requests.
• Translate security controls into customer-friendly documentation.
• Maintain reusable security artifacts and knowledge resources.
• Coordinate with engineering, IT, and security teams to validate responses.
• Coordinate customer-facing incident communications and post-incident follow-ups.
• Standardize response templates and security artifacts.

Skills

Security operations

GRC

Customer trust

Compliance

Written & verbal communication

Cross-functional collaboration

Documentation

Job description

Athena is seeking a Security Analyst – Client Trust & Support to act as a trusted security and compliance partner for customers, prospects, and internal teams. This client-facing role focuses on understanding, evaluating, and communicating our security and privacy posture.

You will help customers navigate security reviews, risk assessments, and evidence coordination, while supporting trust initiatives and incident communications.