Engineering Lead Analyst - C13 - TAGUIG

Citigroup Business Process Solutions Pte. Ltd.; Pateros; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Citigroup Business Process Solutions Pte. Ltd. in Manila area is seeking a Senior Network SRE Automation Engineer to bridge traditional network operations with DevOps practices, focusing on Day 2 operations, automation, recovery, and reliability.

You will build CI/CD pipelines for network automation, utilize Python, and work with Cisco NSO and Nautobot to streamline management and provisioning in a financial enterprise setting.

Qualifications

• Bachelor’s degree in computer science, IT, network engineering, or related field.
• 8+ years in network engineering, site reliability engineering, or network automation.
• Experience in financial enterprise environments with regulatory compliance and operational excellence.
• Proficiency in Python and network automation platforms.
• Knowledge of TCP/IP, BGP, OSPF, DNS, and IaC tools like Terraform or Ansible.
• Experience with observability tools (Prometheus, Grafana, Splunk, ELK, Datadog).
• Familiarity with cloud networking (AWS, Azure, GCP) and hybrid environments.

Responsibilities

• Design and implement automated Day 2 operations workflows.
• Provide escalation support for major production incidents.
• Conduct RCA and post-incident reviews to drive improvements.
• Develop CI/CD pipelines for network automation.
• Maintain automation scripts in Python.
• Integrate Cisco NSO and Nautobot for network management.
• Work with GitHub for version control and collaboration.
• Ensure adherence to safety, soundness, and reliability standards.
• Collaborate with cross-functional teams and financial enterprise partners.

Skills

Python

Root cause analysis

Troubleshooting

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor’s degree in Computer Science or related field

Tools

GitHub

Jenkins

Cisco NSO

Nautobot

Terraform

Ansible

Prometheus

Grafana

Kubernetes

Datadog

AWS

Azure

GCP

Job description

Job Title: Senior Network SRE Automation Engineer

Job Summary

We are seeking a highly skilled and experienced Senior Network SRE Automation Engineer to join our team. In this role, you will work closely with cross-functional engineering teams across various domains to bridge the gap between traditional network operations and modern DevOps practices. You will play a critical role in ensuring the safety, soundness, and reliability of Day 2 Operations workflows, with a focus on automation, recovery, and operational excellence. Additionally, you will provide occasional network escalation support during major production incidents, conduct complex deep dives, and lead root cause analysis (RCA) efforts on the SRE-OPS front.

Key Responsibilities

• Collaborate with cross-functional engineering teams to design and implement automated workflows for Day 2 Operations, ensuring reliability, scalability, and built-in recovery mechanisms.
• Provide escalation support for major production incidents, performing in-depth troubleshooting and resolution of complex network issues.
• Conduct detailed root cause analysis (RCA) and post-incident reviews to drive continuous improvement in operational processes.
• Develop and maintain CI/CD pipelines for network automation, ensuring seamless integration and deployment of changes.
• Leverage expertise in Python to build and maintain automation scripts and tools for network operations.
• Integrate and manage network automation platforms such as Cisco NSO and Nautobot to streamline network management and provisioning.
• Ensure operational workflows adhere to enterprise standards for safety, soundness, and reliability.
• Work with GitHub for version control and collaboration on automation projects.
• Partner with financial enterprise teams to ensure compliance with industry standards and best practices.
• Drive continuous improvement in operational processes and workflows.

Required Qualifications

• Education: Bachelor’s degree in computer science, Information Technology, Network Engineering, or a related field (or equivalent experience).
• Experience:
  • 8+ years of experience in network engineering, site reliability engineering, or network automation.
  • Strong background in network observability, monitoring tools, and troubleshooting complex network issues.
  • Proven experience working in financial enterprise environments with a focus on regulatory compliance and operational excellence.

• Technical Skills:
  • Strong proficiency in Python, GraphQL, or other relevant programming languages, with the ability to develop scripts and tools for automation and observability.
  • Experience with CI/CD pipelines and tools such as GitHub, Jenkins, or similar.
  • Expertise in network automation platforms like Cisco NSO and Nautobot.
  • Strong understanding of network protocols (TCP/IP, BGP, OSPF, DNS, etc.).
  • Knowledge of Infrastructure as Code (IaC) tools like Terraform or Ansible.
  • Familiarity with observability tools such as Prometheus, Grafana, Splunk, ELK Stack, or Datadog.
  • Understanding of cloud networking (AWS, Azure, GCP) and hybrid environments.
  • Basic familiarity with container orchestration tools (e.g., Kubernetes) and service meshes.

• Soft Skills:
  • Strong problem-solving and analytical skills, with the ability to perform deep dives and root cause analysis (RCA).
  • Excellent communication and collaboration abilities to work with cross-functional engineering teams.
  • Ability to work in a fast-paced, dynamic environment and handle production escalations.

Preferred Qualifications

• Strong proficiency in Python, GraphQL, or other relevant programming languages, with the ability to develop scripts and tools for automation and observability.
• Extensive experience with observability tools, including setting up monitoring, alerting, and visualization workflows.
• Experience with AI/ML-based network monitoring tools.
• Certifications such as CCNP, CCIE, AWS Advanced Networking, or Kubernetes certifications (CKA/CKAD).
• Familiarity with chaos engineering practices to test network resilience.
• Experience with container orchestration tools (e.g., Kubernetes) and service meshes.

This role offers the opportunity to work in a dynamic, global environment, driving innovation and operational excellence in critical network domains. You will collaborate with cross-functional teams, contribute to building reliable and automated workflows, and ensure the safety, soundness, and reliability of Day 2 Operations.

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Most Relevant Skills:

Please see the requirements listed above.

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Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

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