Employee Relations Specialist

Electronic Transfer and Advance Processing Inc.; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading HR management firm in Makati is seeking an Employee Relations Specialist. This role involves overseeing employee relations processes, managing conflicts, and ensuring compliance with labor standards. The ideal candidate has a bachelor's degree in HR or a related field and at least 2 years of experience in employee relations or HR compliance. Outstanding communication and conflict resolution skills are essential. The position offers opportunities for overseeing HR activities and promoting workplace harmony.

Qualifications

• Minimum 2 years of experience in employee relations or HR compliance.
• Strong knowledge of labor laws and grievance handling procedures.
• Proven expertise in policy administration.

Responsibilities

• Ensure effective administration of employee relations processes.
• Address workplace conflicts, grievances, and policy concerns.
• Provide oversight of ER activities and case documentation.

Skills

Employee relations

Case handling

Policy administration

HR compliance

Knowledge of labor laws

Education

Bachelor's degree in Human Resources, Psychology, Behavioral Science, Business Administration, or related field

Job description

Employee Relations Specialist

About the Role:

The Employee Relations Specialist ensures effective administration of employee relations processes by addressing workplace conflicts, grievances, and policy concerns in compliance with labor standards. The role provides supervisory-level oversight of ER activities, ensures proper case documentation, and coordinates with Human Capital leadership on escalations and resolutions. It drives policy communication, promotes workplace harmony, and supports retention improvements through data-driven insights. The position safeguards ER-related records and ensures alignment with organizational policies and statutory requirements.

The Compensation, Benefits Administration, and Timekeeping Section ensures that employees receive timely and accurate compensation while maintaining compliance with labor laws, regulatory requirements, and company policies. It optimizes payroll and benefits administration by:

• Ensuring compliance with laws, regulations, and company policies in all compensation, benefits, and timekeeping practices.
• Managing end-to-end processing of company benefits to provide timely and accurate disbursements.
• Administering employee claims and payments to maintain efficiency and fairness in benefits processing.
• Providing guidance on the availment of company-initiated benefits and government-mandated programs such as GSIS and PhilHealth.
• Reviewing and validating payroll processes to ensure the accuracy of salary adjustments, paid time off, overtime, and other factors.
• Maintaining integrity in the HRIS database by ensuring accurate employee records and timekeeping data.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Behavioral Science, Business Administration, or related field.
• Experience in employee relations, case handling, policy administration, or HR compliance work.
• Knowledge of labor laws, grievance handling procedures, and employee relations best practices.
• At least 2 (two) years of working experience in Human Resource specializing in Organization Development.