A leading health-focused company in Metro Manila is seeking an ECOM Supervisor to lead their e-commerce channel. You will oversee operations across multiple platforms, ensure customer satisfaction, and identify growth opportunities. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in e-commerce. Responsibilities include managing relationships with partners and developing traffic and sales strategies. This position is full-time and offers a dynamic working environment with career growth potential.
Qualifications
3-5+ years in e-commerce, digital sales or account management.
Industry exposure to FMCG, retail or digital commerce preferred.
Experience in building e-commerce channels, partnerships and distributor networks is an additional advantage.
Responsibilities
Oversee end-to-end operations across all platforms.
Ensure consistent customer servicing across all platforms.
Identify and grow new e-commerce channels.
Manage relationships with platform partners and distributors.
Develop strategies to grow traffic, conversion, and sales.
Work with Brand Marketing on campaigns and promotions.
Align with Supply Chain for fulfillment and stock availability.
Track and analyze performance metrics for actionable insights.
Optimize stores for visibility and conversion.
Supervise e-commerce personnel for performance improvement.
Skills
E-commerce platforms
Analytical tools
Digital marketing
Reporting
Education
Bachelor’s degree in Business, Marketing, E-commerce or related field
Job description
A leading health-focused company in Metro Manila is seeking an ECOM Supervisor to lead their e-commerce channel. You will oversee operations across multiple platforms, ensure customer satisfaction, and identify growth opportunities. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in e-commerce. Responsibilities include managing relationships with partners and developing traffic and sales strategies. This position is full-time and offers a dynamic working environment with career growth potential.