(E) CSR Hotel Reservations Account - Email Chat Support

Sapient Global Services; Pasig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading customer service provider in Metro Manila is seeking Customer Service Representatives for hotel reservations. This full-time role offers a salary up to ₱25,000 plus monthly commissions. Responsibilities include addressing customer concerns via various channels and ensuring accurate processing of orders. The position is open to high school graduates, ALS passers, and career shifters eager for growth and training opportunities. Enjoy perks like incentives, free coffee, and the chance for career advancement.

Benefits

Commission

Performance Bonus

Incentives

Free coffee & biscuits

Career growth opportunities

Qualifications

• High school graduates or fresh graduates are welcome.
• Willing to work onsite in Metro Manila.
• Career shifters and experienced CSR agents are welcome.

Responsibilities

• Handle customer concerns through voice and non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates accurately.

Skills

Good communication skills

Problem-solving skills

Education

High School Graduate (old curriculum)

ALS passers

Job description

(E) CSR Hotel Reservations Account - Email Chat Support

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, HMO

Professional Development

Job Training

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

Handle customer concerns through voice and/or non-voice channels.

Resolve concerns with empathy and efficiency

Process orders, returns, and account updates with accuracy.

Work with a supportive team that wants you to succeed

Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

High school graduates (old curriculum), ALS passers, fresh grads welcome!

Good communication and problem-solving skills.

Willing to work onsite in Metro Manila

Career shifters and experienced CSR agents are welcome.

What You Get:

Salary up to 25K + Monthly Commissions

Career growth for consistent performers

Pioneer accounts (including easy, non-voice roles)

Incentives, signing bonuses, and premium perks

Shifting schedules — Day, Mid, or Night shifts

Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.