A local retail company in Davao del Sur is seeking a customer-oriented individual to join their team. The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and a background in customer service or sales support. Responsibilities include identifying customer needs, collaborating with teams, and staying updated on market trends. This role is vital for ensuring an excellent customer experience in a fast-paced environment.
Qualifications
Familiarity with sales processes and CRM software is a plus.
Previous experience in an administrative role, sales support, or customer service.
Responsibilities
Stay up to date on market trends, competitors, and industry developments.
Identify customer needs and recommend appropriate products or services.
Gather feedback from customers and relay it to the marketing or product development teams for improvement.
Work closely with the marketing, customer service, and product teams to ensure a seamless customer experience.
Skills
Strong organizational skills
Attention to detail
Proficient in Microsoft Office
Basic data entry
Ability to multitask
Time management
Education
High school diploma or equivalent
Bachelor’s degree in Business Administration or related field (preferred)
Tools
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
CRM software
Job description
A local retail company in Davao del Sur is seeking a customer-oriented individual to join their team. The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and a background in customer service or sales support. Responsibilities include identifying customer needs, collaborating with teams, and staying updated on market trends. This role is vital for ensuring an excellent customer experience in a fast-paced environment.