DevOps Engineer

NTT America, Inc.; Mexico; On-site; PHP 2,030,000 - 2,769,000; Full time

Job summary

NTT DATA in Mexico is seeking a DevOps Engineer to join our team in MX-MEX, Mexico. You will design, implement, and maintain CI/CD pipelines across development, testing, and production environments.

You will automate deployment, monitoring, and observability, enable rapid release cycles, and collaborate with development, QA, and product teams to ensure reliability and performance. Experience with Linux, scripting, and cloud platforms (AWS preferred) is valued, along with a mindset focused on

Qualifications

• Experience designing and maintaining CI/CD pipelines across multiple environments.
• Proficiency with Git and advanced version control usage.
• Hands-on scripting with Shell, Python, and Groovy.
• Strong Linux/Unix operating system knowledge.
• Cloud experience with AWS (preferred) and Azure/GCP a plus.
• Experience with RDBMS such as Oracle or PostgreSQL.

Responsibilities

• Design, implement, and maintain CI/CD pipelines to support continuous integration, testing, and deployment across multiple environments.
• Ensure pipeline stability, performance, and reliability, minimizing build failures and delays.
• Implement automated build, packaging, and deployment processes.
• Enforce version control best practices (branching strategies, tagging, artifact management).
• Support release cycles, including validation, smoke testing, and rollback strategies.

Skills

CI/CD toolchains (Jenkins, GitLab CI,/

Git advanced usage

FreeMarker (FTL)

Scripting (Shell, Python, Groovy)

Linux/Unix

Cloud experience (AWS)

Azure/GCP awareness

RDBMS (Oracle, PostgreSQL)

Tools

FreeMarker (FTL)

Jenkins

GitLab CI

Azure DevOps

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a DevOps Engineer to join our team in Mexico, México (MX-MEX), Mexico (MX).

Key Responsibilities

CI/CD & Release Engineering

• Design, implement, and maintain CI/CD pipelines to support continuous integration, testing, and deployment across multiple environments
• Ensure pipeline stability, performance, and reliability, minimizing build failures and delays
• Implement automated build, packaging, and deployment processes
• Enforce version control best practices (branching strategies, tagging, artifact management)
• Support release cycles, including validation, smoke testing, and rollback strategies

Automation

• Plan & Code Templates stored in Git repositories alongside application code, allowing template updates to be version-controlled, code-reviewed, and tracked
• Automate environment provisioning, configuration, and upgrades
• Build reusable automation components to improve scalability and consistency
• Reduce manual operations through process automation and scripting

Environment & Platform Management

• Deploy and manage MX environments across development, testing, and production stages
• Handle environment lifecycle:
  • Provisioning
  • Configuration
  • Upgrades & patching
  • Decommissioning
• Ensure environments are standardized, reproducible, and compliant
• Support multi-client and multi-environment setups in SaaS or hybrid models

Monitoring, Observability & Reliability (SRE mindset)

• Implement and maintain:
  • Monitoring
  • Logging
  • Alerting
• Ensure end-to‑end observability of platforms and pipelines
• Perform root cause analysis (RCA) on incidents
• Contribute to improving system reliability, SLAs, and operational KPIs

Data & Environment Operations

• Manage environment data lifecycle:
  • Data provisioning
  • Data masking for non‑prod environments
  • Data sampling and reduction
• Support database operations:
  • Migration
  • Sanitization
  • Reconciliation
• Ensure compliance with security and data governance requirements

Incident & Support Management

• Act as a technical escalation point for environment and platform incidents
• Troubleshoot complex issues across infrastructure, pipelines, and environments
• Coordinate with support and product teams for resolution
• Ensure proper documentation and knowledge sharing

Collaboration & Delivery Enablement

• Collaborate with:
  • Development teams (integration into CI/CD pipelines)
  • QA teams (test automation and environment consistency)
  • Product teams (release readiness and constraints)
  • Client teams (technical coordination and delivery)
• Contribute to smooth delivery across project lifecycle

Continuous Improvement & Best Practices

• Promote DevOps principles:
  • Automation‑first
  • Continuous integration & delivery
  • Shift‑left testing
• Identify inefficiencies and propose improvements
• Contribute to:
  • Internal tooling
  • Documentation
  • Standardization efforts
• Share knowledge and support onboarding of new team members

Required Skills & Experience

Technical Skills

• CI/CD tools: Jenkins, GitLab CI, Azure DevOps
• Version control systems: Git (advanced usage)
• Proficiency in template engines, specifically FreeMarker (FTL)
• Scripting: Shell, Python, Groovy
• Operating systems: Linux/Unix
• Cloud platforms: AWS (preferred), Azure/GCP is a plus
• Databases: RDBMS (Oracle, PostgreSQL, or similar)

DevOps & Platform Expertise

• Experience building and operating CI/CD pipelines in complex environments
• Knowledge of monitoring and observability tools
• Exposure to SaaS / distributed architectures

Soft Skills

• Strong analytical and troubleshooting skills
• Ability to work under pressure in production environments
• Clear communication with both technical and non‑technical stakeholders
• Team‑oriented with strong collaboration mindset
• Proactive and continuous improvement mindset

Experience

• 1-2 years of experience in DevOps, CI/CD
• Hands‑on experience in production or client‑facing environments preferred

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .