Dental CAD & 3Shape Support Specialist

QuickStart Solutions; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A dental solutions provider in the Philippines is looking for an experienced candidate to manage customer inquiries and CRM cases. The role involves expertise in the 3Shape Dental System and collaboration with internal teams. Ideal candidates should have at least 5 years of related experience, a solid understanding of dental terms, and proficient technical skills. This position is critical for ensuring customer satisfaction through effective problem resolution and support.

Qualifications

• At least 5 years of experience in the same field.
• Proficiency in 3Shape Dental System, TRIOS, and scanners.
• Understanding of basic dental terminologies and materials.

Responsibilities

• Independently handle customer inquiries and manage cases.
• Create and manage cases in the CRM system.
• Serve as the primary contact for customer advice and problem-solving.

Skills

3Shape Dental System Expertise

Digital CAD Workflow

Technical Skills

Dental Knowledge

Tools

MS Office

Job description

A dental solutions provider in the Philippines is looking for an experienced candidate to manage customer inquiries and CRM cases. The role involves expertise in the 3Shape Dental System and collaboration with internal teams. Ideal candidates should have at least 5 years of related experience, a solid understanding of dental terms, and proficient technical skills. This position is critical for ensuring customer satisfaction through effective problem resolution and support.