Delivery Rider

Smoothmoves, Inc.; Cebu City; On-site; PHP 3,348 - 5,580; Full time

Job summary

A logistics company is looking for a delivery rider in Cebu City. The role involves transporting goods while ensuring timely deliveries and excellent customer service. Applicants should be reliable, have strong communication skills, and be able to handle unexpected issues professionally. This position may include physical tasks and working outdoors in various weather conditions. Opportunities for advancement exist based on performance and experience.

Qualifications

• Dependable and punctual, with strong commitment to deadlines.
• Excellent verbal communication skills to interact with customers.
• Ability to handle unexpected issues professionally.

Responsibilities

• Transport items to specified locations, adhering to delivery schedules.
• Plan and follow efficient routes using navigation tools.
• Provide exceptional customer service during deliveries.
• Review orders to ensure accuracy and completeness.
• Maintain the delivery vehicle in good working condition.
• Keep accurate records of deliveries including tracking numbers.

Skills

Reliability

Communication

Problem-Solving

Physical Stamina

Job description

Job Description

Adelivery rider is responsible for transporting goods to customers, ensuring timely and safe deliveries while providing excellent customer service.

Key Responsibilities

• Deliver Packages: Transport items such as food, documents, or other goods to specified locations, adhering to delivery schedules.
• Route Management: Plan and follow efficient routes to ensure timely deliveries, using navigation tools as necessary.
• Customer Interaction: Provide exceptional customer service by greeting customers, answering questions, and addressing any concerns during deliveries.
• Order Verification: Review orders before and after delivery to ensure accuracy and completeness, confirming that the correct items are delivered.
• Vehicle Maintenance: Ensure the delivery vehicle is in good working condition, performing routine checks and maintenance as needed.
• Documentation: Maintain accurate records of deliveries, including tracking numbers, delivery times, and customer signatures for verification purposes.

Required Skills

• Reliability: Dependable and punctual, with a strong commitment to meeting delivery deadlines.
• Communication: Excellent verbal communication skills to interact effectively with customers and teammates.
• Problem‑Solving: Ability to handle unexpected issues, such as traffic delays or customer complaints, in a professional manner.
• Physical Stamina: Capability to perform physical tasks, including lifting and loading items, and working in various weather conditions.
• Delivery riders typically work in outdoor settings, navigating through different weather conditions. The role may involve physical labor, such as loading and unloading items from the vehicle.
• Many delivery riders start in entry‑level positions and can advance to roles such as logistics coordinator or supervisor, depending on their experience and skills.