Delivery Dispatcher | Route Planner & Customer Champion

ABest Express Inc.; Davao City; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Health insurance

Career development

Remote work option

Product discounts

Team culture

Job summary

ABest Express Inc. is hiring a Courier/Dispatcher in Davao City to ensure the efficient delivery of packages in the local region.

The role involves planning routes, dispatching vehicles, and delivering packages directly to customers with a focus on timeliness and professionalism. The successful candidate will have at least 1 year in a courier/delivery role, strong organizational and communication skills, and the ability to use delivery management software and mobile devices.

Qualifications

• Minimum 1 year of experience in a courier or delivery driver role.
• Strong organizational skills and the ability to work well under pressure to meet delivery deadlines.
• Excellent communication skills, both verbal and written, to liaise with customers and the logistics team.
• Proficient in using delivery management software and mobile devices.
• A valid driver's license and a clean driving record.
• Knowledge of the local Davao City and Davao del Sur region is preferred.

Responsibilities

• Plan delivery routes and schedules to optimize vehicle utilisation and on-time performance.
• Oversee dispatch of delivery vehicles and monitor progress throughout the day.
• Provide excellent customer service by promptly delivering packages and addressing delivery inquiries or issues.
• Maintain accurate delivery records, including tracking information and proof of delivery.
• Assist with loading and unloading of delivery vehicles as needed.
• Collaborate with the logistics team to ensure smooth operations.

Skills

Delivery planning

Route optimization

Customer service

Communication

Tech proficiency

Driver's license

Tools

Delivery management software

Mobile devices

Job description

ABest Express Inc. is hiring a Courier/Dispatcher in Davao City to ensure the efficient delivery of packages in the local region.

The role involves planning routes, dispatching vehicles, and delivering packages directly to customers with a focus on timeliness and professionalism. The successful candidate will have at least 1 year in a courier/delivery role, strong organizational and communication skills, and the ability to use delivery management software and mobile devices.