Deal Desk Specialist

Booth & Partners; Makati; On-site; PHP 3,771,000 - 5,657,000; Full time

Job summary

Softchoice is seeking a Deal Desk Specialist to drive profitability by owning the end-to-end Deal Registration process. You will partner with Sales and Pre-Sales to ensure registrations are processed efficiently, discounts are optimized, and opportunities to increase deal profitability are acted upon.

You will build strong relationships with Vendor Sales Specialists, train teams on workflows, and provide reporting on deal registrations while safeguarding profitability.

Qualifications

• Bachelor’s degree or diploma in Business or equivalent.
• 2+ years of business experience in technology, reseller, distributor, or sales roles.
• Demonstrated passion for serving internal customers while driving profitability.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and team-focused.
• Proactive in identifying issues, requirements, and improvement opportunities.
• Positive attitude with a collaborative mindset.

Responsibilities

• Become a subject matter expert on Vendor Deal Registration and Bid Programs.
• Support Sales throughout the deal registration process.
• Identify opportunities to increase deal registrations with internal teams.
• Build and maintain relationships with Vendor Sales Specialists for transparency.
• Train teams on workflows and share key business insights.
• Follow up with vendors on the status of pending deal registrations.
• Monitor inquiries and respond to the Deal Desk email alias.
• Execute reporting to identify missed deal registration opportunities.
• Advise Sales on protected margins for special cost deals.
• Onboard new vendor partner programs.
• Advise on incremental discounts, stacking opportunities, and expirations.
• Collect and analyze deal registration data to assess impact on profitability.
• Ensure special cost cases are captured in systems timely, while optimizing profitability.
• Provide backup support to the Deal Desk Supervisor during PTO periods.
• Support special projects as needed.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Organized

Team-focused

Problem solving

Education

Bachelor's degree in Business

Tools

Microsoft Office

Salesforce

SAP

Job description

• State/Province National Capital Region (Manila)
• Country US

Job Description

About Softchoice

Softchoice is one of North America’s largest IT solutions and Managed Services providers. We are a growth-oriented organization committed to enabling our people, clients, partners, and communities to reach their full potential.

About Softchoice

Softchoice is one of North America’s largest IT solutions and Managed Services providers. We are a growth-oriented organization committed to enabling our people, clients, partners, and communities to reach their full potential.

We foster a collaborative and inclusive workplace where employees are encouraged to bring their whole selves to work, continuously learn, and make meaningful impact every day.

We are looking for a Deal Desk Specialist to drive profitability across the organization by owning the end-to-end Deal Registration process. This role partners closely with Sales and Pre-Sales teams to ensure registrations are managed efficiently, discounts are maximized, and every opportunity for increased deal profitability is identified and acted upon.

Strong opportunity recognition and clear internal communication are critical to this position, making the Deal Desk a valued partner to the Sales teams it supports.

As our Deal Desk Specialist, you will:

• Become a subject matter expert on Vendor Deal Registration and Bid Programs and support Sales throughout the deal registration process.
• Identify opportunities to increase the number of deal registrations by working closely with Solutions & Alliances, Sales, Renewals, and other internal teams.
• Build and maintain strong relationships with Vendor Sales Specialists to ensure transparent tracking and maximize deal registration success.
• Support sales enablement by training teams on workflows and sharing key business insights.
• Consistently follow up with vendors regarding the status of pending deal registrations.
• Monitor and respond to inquiries sent to the Deal Desk email alias.
• Execute reporting to identify and address missed deal registration opportunities.
• Calculate and advise Sales on protected margin related to special cost deals.
• Own the onboarding process for new vendor partner programs.
• Advise Sales on incremental discounts, stacking opportunities, and manage deal registration expirations.
• Collect and analyze deal registration data from target vendors to assess Deal Desk impact on profitability.
• Ensure all special cost cases are accurately captured and entered into systems in a timely manner, while optimizing profitability.
• Provide backup support to the Deal Desk Supervisor during periods of absence (PTO).
• Support special projects as needed.

Requirements

Ideal Candidate Profile

• Demonstrated passion for serving internal customers while driving profitability.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and team-focused.
• Proven ability to proactively identify issues, requirements, and improvement opportunities.
• Positive attitude with a strong collaborative mindset.
• Bachelor’s degree or diploma in Business or equivalent combination of education and experience.
• 2+ years of business experience, preferably in a technology company, reseller, distributor, or sales-related role.

Technical Skills

• Proficiency in Microsoft Office (Excel, Outlook, Teams).
• Experience with Salesforce or SAP is an advantage.
• Strong Excel skills for reporting, tracking, and margin calculations are highly preferred.

Why Join Softchoice?

• Recognized as a Best Workplace in Canada for 15 consecutive years
• Certified Great Place to Work in the United States
• Opportunities for professional growth in the technology industry
• High-performance, collaborative team environment
• Strong community impact through Softchoice Cares, raising over $2M
• Employee ownership opportunities (1 in 5 employees are shareholders)