Data Privacy Officer (Hybrid)

INTELEGENCIA BPO LLC CORP.; Pasig; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Job summary

INTELEGENCIA BPO LLC CORP. in Pasig is seeking a data privacy professional to lead the privacy program and ensure compliance with the Data Privacy Act of 2012 and international standards.

This mid-level role bridges technical operations with regulatory requirements to protect sensitive data for global clients and local depositors. The role drives PIAs, policy updates, DSAs, and Data Subject Requests, while conducting staff privacy training and building a culture of Privacy by Design within

Qualifications

• 3–5 years of dedicated experience in Data Privacy, Compliance, or Information Security.
• Banking/FinTech or BPO/IT-BPM sector experience mandatory.
• Bachelor’s degree in Law, IT, Business Administration, or related field.
• Certifications preferred: NPC DPO ACE Level 1 or 2; IAPP (CIPP/E, CIPM, CIPT).
• Strong IT infrastructure, encryption, and data lifecycle management knowledge.

Responsibilities

• Compliance Oversight: Monitor compliance with the DPA, its IRR, and NPC circulars.
• PIA: Lead privacy impact assessments for new bank products, workflows, and third-party integrations.
• Incident Management: Act as lead for Data Breach Response Team and regulatory notifications.
• Policy Development: Draft/update Privacy Manuals, Consent Forms, DSAs for cross-border transfers.
• Training & Awareness: Conduct privacy training, emphasize Privacy by Design in service processes.
• Regulatory Liaison: Main contact for NPC and handle Data Subject Requests (DSRs).

Skills

Data Privacy

Compliance

Information Security

Incident Management

Training & Awareness

Regulatory Liaison

Education

Bachelor’s degree in Law, IT, Business Administration, or related field

Tools

Privacy Management Software

Job description

About the Role

We are seeking a detail-oriented and proactive Data Privacy Officer (DPO) to oversee our data protection strategy and ensure the organization remains compliant with the Data Privacy Act of 2012 (RA 10173) and international standards (GDPR/CCPA).

In this mid-level role, you will act as the bridge between our technical operations and regulatory requirements, ensuring that the sensitive financial and personal data of our global clients and local depositors are handled with the highest level of integrity.

Key Responsibilities

• Compliance Oversight: Monitor the organization's compliance with the DPA, its IRR, and all relevant NPC circulars.

• Privacy Impact Assessments (PIA): Lead PIAs for new bank products, BPO workflows, and third-party vendor integrations to identify and mitigate privacy risks.

• Incident Management: Serve as the primary lead for the Data Breach Response Team, ensuring timely notification to the NPC and affected data subjects.

• Policy Development: Draft and update Privacy Manuals, Consent Forms, and Data Sharing Agreements (DSAs) tailored to cross-border BPO transfers or banking secrecy laws.

• Training & Awareness: Conduct regular privacy sessions for employees, specifically focusing on "Privacy by Design" in customer service and financial processing.

• Regulatory Liaison: Act as the main point of contact for the National Privacy Commission and handle Data Subject Requests (DSRs).

Qualifications

• Experience: 3–5 years of dedicated experience in Data Privacy, Compliance, or Information Security.

• Industry Expertise: Proven track record in the Banking/FinTech or BPO/IT-BPM sectors is mandatory.

  • Banking: Familiarity with BSP (Bangko Sentral ng Pilipinas) regulations on data governance and consumer protection.

  • BPO: Experience managing cross-border data flows and client-specific privacy Master Service Agreements (MSAs).

• Education: Bachelor’s degree in Law, Information Technology, Business Administration, or a related field.

• Certifications (Preferred): * NPC DPO ACE Level 1 or 2.

  • IAPP Certifications (CIPP/E, CIPM, or CIPT).

• Technical Skills: Strong understanding of IT infrastructure, encryption standards, and data lifecycle management.

Why Join Us?

• Competitive salary package at the heart of Pasig’s business district.

• Exposure to complex, large-scale data processing environments.

• Clear career progression toward Senior DPO or Chief Privacy Officer (CPO) roles.