Data Migration Analyst - CRM (B2B AU Telco)

MicroSourcing; Metro Manila; On-site; PHP 480,000 - 960,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage

Paid time-off

Group life insurance

Performance bonuses

Job summary

MicroSourcing in the Philippines is seeking a detail-oriented Data Migration Analyst (CRM) to support a large-scale migration program. You will execute data migration activities, ensure high data quality, and work with the Migration Lead across borders.

Join a global transformation project, gain exposure to enterprise CRM platforms and international delivery standards, and collaborate with onsite and offshore teams to deliver milestones on time.

Qualifications

• 3–5 years' experience in data migration, CRM projects, or system implementations

Responsibilities

• Migration Execution: execute data migration activities across multiple tranches (extraction, transformation, loading, and validation).
• Data Quality & Validation: cleanse, prepare, and validate customer data prior to migration; perform reconciliation and post-migration checks.
• Governance & Reporting: update dashboards and reports to track migration progress and escalate risks.

Skills

Data migration

CRM experience

Excel

Data analysis

SQL/ETL

Education

Bachelor's degree in IT/CS

Tools

Salesforce

Microsoft Dynamics

SAP CRM

APIs

Job description

Discover your 100% YOU with MicroSourcing!

Position: Data Migration Analyst - CRM (B2B AU Telco)

Work setup & shift: Onsite work setup | Day shift

Be a part of something big at Microsourcing!

We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre.

This is your chance to contribute to projects that connect millions nationwide while working with cutting‑edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Your Role:

We are looking for a detail-oriented and hands‑on Data Migration Specialist (CRM) to support a large‑scale customer migration program. You will play a key role in executing data migration activities, ensuring high data quality, and supporting tranche‑based deliveries.

This is an excellent opportunity to work on a global transformation project, collaborating closely with an experienced Migration Lead based in Australia, and gaining exposure to enterprise CRM platforms and international delivery standards.

As a Data Migration Analyst - CRM, you will:

Migration Execution (Hands‑On)

• Execute data migration activities across multiple tranches (extraction, transformation, loading, and validation).
• Support migration runs aligned with business timelines and system readiness.
• Work with large datasets to ensure accurate and timely migration into the target CRM system.

Data Quality & Validation

• Cleanse, prepare, and validate customer data prior to migration.
• Perform reconciliation and post‑migration checks to ensure data integrity.
• Identify and troubleshoot data issues and support resolution with technical teams.
• Work closely with the Australia‑based Migration Lead to deliver migration milestones.
• Collaborate with offshore and onshore teams across technology, data, and business functions.
• Support readiness tracking, including identifying risks, gaps, and blockers.

Governance & Reporting

• Follow structured migration frameworks, including tranche controls and gate approvals.
• Update dashboards and reports to track migration progress and issues.
• Escalate risks and blockers clearly and proactively.

What You Need:

Experience

• 3–5 years' experience in data migration, CRM projects, or system implementations
• Experience working with CRM platforms such as Salesforce, Microsoft Dynamics, SAP CRM, or similar
• Exposure to structured or phased project delivery
• Experience working with international teams is a strong advantage

Technical Skills

• Advanced Excel, experience working with big data
• Solid experience in data analysis tools
• Understanding of data validation techniques
• Familiarity with APIs, integrations, or middleware tools is a plus

Soft Skills

• Strong attention to detail and commitment to data accuracy
• Proactive mindset with the ability to raise issues early
• Comfortable working in a fast‑paced, project‑driven environment
• Strong communication skills for working with global stakeholders
• Can work independently and collaborate effectively with virtual teams

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

You'll have:.

• Competitive Rewards*: Enjoy above‑market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Experience a culture that values your time, offering a balanced schedule and team‑driven initiatives designed to help you enjoy life beyond work.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/