Data Management Team Leader - Operations

Signant Health; Manila; In loco; PHP 700.000 - 1.000.000; Tempo pieno

Descrizione del lavoro

Signant Health in the Philippines seeks a data reconciliation team leader to manage day-to-day activities, coordinate with project teams, and ensure accurate, on-time delivery of data milestones.

You will lead the data management process, address upstream and downstream dependencies, and escalate issues. Strong communication and attention to detail are essential for success in a fast-paced clinical trial environment.

Competenze

• Understanding of the pharmaceutical industry and clinical trial process is essential.
• Proven track record in project execution with attention to detail.
• Ability to lead activities of a team while ensuring customer satisfaction and revenue growth.
• Excellent written and verbal communication, time management, and organizational skills.
• Professional presentation to customers and ability to interact with all levels of the organization.

Mansioni

• Oversee day-to-day data reconciliation team activities and staffing during peak periods.
• Coordinate with Project Delivery Team Managers for cohesive delivery and status updates.
• Provide leadership in decision making and problem solving, acting as escalation point for issues.
• Drive improvements in Data Management processes and participate in Lean Six Sigma initiatives if needed.

Conoscenze

Pharma/Clinical trial knowledge

Project execution

Team leadership

Communication & coordination

Attention to detail

Descrizione del lavoro

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support - so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health - including the opportunity to work with cutting-edge AI technologies - you will find purpose and opportunity at Signant Health.

About the Role

The individual must be able to manage projects with team members and have open communication with project teams and clients to deliver efficient, accurate, and on-time transactions.

As team leader, the individual should be able to think about the data management process and any upstream and downstream dependencies that may bear an impact on delivery within or to the overall project, and proactively address any issues.

KEY ACCOUNTABILITIES - Function

• Oversees day-to-day line management of the data reconciliation team and supports with processing during peaks by performing resource, workload, and capacity planning and forecasting.


• Works closely with Project Delivery Team Managers to ensure cohesive and consistent delivery, with continued communication with the study team and status updates.


• Provides leadership in decision making, problem solving, and defining the solution through to implementation, and acts as point of escalation for resolution of issues and conflicts within the team.


• Supports delivery of improvements in the Data Management process by participating in small group activities, kaizen events, and Lean Six Sigma projects when necessary.


• Drives forward process and service improvement initiatives within Data Management.

KNOWLEDGE, SKILLS & ATTRIBUTES

Essential:

• Understanding of and experience in the pharmaceutical industry and clinical trial process.


• Proven project execution track record with strong attention to detail.


• Ability to direct the activities of a team, ensuring customer satisfaction and maximising the company’s revenues.


• Excellent written, time management, communication, decision‑making, human relations, and organisational skills.


• Professional appearance and presentation to customers.


• Ability to communicate and deal effectively with all levels of the organisation.


• Team-oriented with a \"can do\" attitude.


• Strong problem‑solving ability.