Data Governance Circle Lead, Scalable Data Services

ING Hubs Türkiye; Manila; On-site; PHP 2,400,000 - 4,200,000; Full time

Job summary

ING is seeking a Circle Lead, Data Governance to lead a team of data governance professionals and drive the execution of global data governance strategy. You will oversee service delivery, governance standards, risk controls, and stakeholder engagement to ensure data remains a trusted asset across ING.

You'll balance people leadership with strategic planning and partner with global stakeholders to deliver scalable governance services that support regulatory requirements and business objectives,

Qualifications

• Extensive experience in Data Governance, Data Management, Data Quality, or Data Risk.
• Proven people leadership experience, including coaching, talent development, performance management, and team engagement.
• Strong understanding of governance frameworks, operating models, policies, controls, and regulatory expectations.
• Experience managing complex delivery portfolios and operating within large, matrixed, global organizations.
• Strong stakeholder management skills with the ability to influence across levels of the organization.
• Demonstrated experience leading transformation, operational excellence, or continuous improvement initiatives.
• Strong analytical thinking, problem-solving, and communication skills.

Responsibilities

• Lead, coach, and develop a team of Data Governance professionals, fostering engagement and continuous improvement.
• Drive the execution of Data Governance strategy and alignment with ING's global objectives.
• Oversee service delivery, capacity planning, workforce management, and operational performance within Data Governance.
• Establish and enhance governance frameworks, controls, policies, and standards for quality, risk, and compliance.
• Partner with senior stakeholders across business, technology, risk, audit, and compliance to drive governance adoption.
• Lead transformation initiatives, service transitions, and automation opportunities.
• Monitor KPIs, risks, controls, and service outcomes to ensure high-quality delivery.
• Promote ownership, accountability, and learning across the team.
• Support leadership decision-making through reporting and governance oversight.

Skills

Data Governance

Data Management

Data Quality

Data Risk

People leadership

Stakeholder management

Analytical thinking

Communication skills

Tools

Power BI

Microsoft Power Platform

Job description

Role Summary

As a Circle Lead, Data Governance, you will be responsible for leading and developing a team of Data Governance professionals while driving the execution of ING's data governance strategy and operational objectives. You will oversee service delivery, governance standards, risk and control implementation, stakeholder engagement, and continuous improvement initiatives to ensure data remains a trusted and strategic asset across the organization. In this role, you will balance people leadership, strategic planning, and operational excellence, partnering with global stakeholders to deliver scalable data governance services that support ING's regulatory requirements, business objectives, and data-driven ambitions. You will play a key role in fostering a high-performing team culture while contributing to the continued growth and maturity of ING's global Data Governance capability.

About the Team

The Scalable Data Services team enables ING's global data ambitions by delivering sustainable, scalable, and high-quality data management capabilities. Within this organization, the Data Governance function focuses on strengthening data ownership, improving data quality, embedding governance practices, and supporting compliance with regulatory and organizational standards. The team works in close partnership with business, technology, risk, compliance and regulatory stakeholders across multiple countries and business domains, helping ensure data is managed as a strategic asset that supports better customer outcomes and business performance.

What You'll Do

• Lead, coach, and develop a team of Data Governance professionals, fostering a culture of engagement, inclusion, collaboration, and continuous improvement.
• Drive the execution of Data Governance strategy and ensure alignment with ING's global objectives and priorities.
• Oversee service delivery, capacity planning, workforce management, and operational performance within the Data Governance domain.
• Establish, maintain, and continuously enhance governance frameworks, controls, policies, and standards to support data quality, compliance, and risk management.
• Partner with senior stakeholders across business, technology, risk, audit, and compliance functions to drive governance adoption and organizational change.
• Lead strategic transformation initiatives, service transitions, automation opportunities, and process improvement efforts.
• Monitor key performance indicators, risks, controls, and service outcomes to ensure sustainable and high-quality delivery.
• Promote a culture of ownership, accountability, innovation, and continuous learning across the team.
• Support leadership decision-making through effective reporting, governance oversight, and operational insights.

What We're Looking For

• Extensive experience in Data Governance, Data Management, Data Quality, Data Risk, or related disciplines.
• Proven people leadership experience, including coaching, talent development, performance management, and team engagement.
• Strong understanding of data governance frameworks, operating models, policies, controls, and regulatory expectations.
• Experience managing complex delivery portfolios and operating within large, matrixed, global organizations.
• Strong stakeholder management skills with the ability to influence and collaborate across different levels of the organization.
• Demonstrated experience leading transformation, operational excellence, or continuous improvement initiatives.
• Strong analytical thinking, problem-solving, decision-making, and organizational skills.
• Excellent written and verbal communication skills.

You'll Have an Edge

• If you Also Have Experience within financial services, banking, fintech, or other highly regulated industries.
• Knowledge of Agile ways of working and service management practices.
• Experience with reporting, analytics, and automation tools such as Power BI and Microsoft Power Platform.
• Professional certifications in Data Management, Agile, Risk Management, Project Management, Change Management, or related fields.

Why Join ING?

• Lead a strategically important Data Governance capability with global visibility and impact.
• Collaborate with international stakeholders and experts across the ING network.
• Shape the future of data governance and contribute to enterprise-wide transformation initiatives.
• Work in an environment that values innovation, continuous learning, and professional development.
• Build and develop high-performing teams while making a meaningful impact on the organization.
• Be part of a diverse, inclusive, and forward-thinking organization committed to helping people stay a step ahead.

Equal Opportunity

Don't meet 100% of the qualifications? Don't let that hold you back. Studies show some candidates apply only when they meet every requirement. If this role excites you and your experience is close to what we're looking for, we'd love to hear from you.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us.

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application.