Data-Driven Support Intern

Northwestern University; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A global technology leader based in Makati is seeking an Intern Support Specialist to provide administrative support, facilitate report generation, and manage tasks efficiently. Ideal candidates should have a Bachelor’s degree in a relevant field and experience in administrative roles, with strong skills in data analysis and proficiency in Microsoft Office Suite. This position is crucial for optimizing team productivity and enhancing customer satisfaction. Apply soon as this position may close early.

Qualifications

• Proven experience in an administrative or support role, preferably in a technical support environment.
• Comfortable using modern productivity tools and software.
• Ability to provide friendly, pragmatic advice and troubleshoot customer issues.

Responsibilities

• Compile and analyze data to generate reports on support operations and customer satisfaction.
• Create and design presentations for internal and external stakeholders.
• Maintain accurate records of customer interactions, issues, and resolutions.

Skills

Report generation

Data analysis

Microsoft Office Suite (Word, Excel, PowerPoint)

Verbal and written communication skills in English

Multi-tasking and prioritization

Education

Bachelor’s degree in Business Administration, Information Technology, or related field

Job description

A global technology leader based in Makati is seeking an Intern Support Specialist to provide administrative support, facilitate report generation, and manage tasks efficiently. Ideal candidates should have a Bachelor’s degree in a relevant field and experience in administrative roles, with strong skills in data analysis and proficiency in Microsoft Office Suite. This position is crucial for optimizing team productivity and enhancing customer satisfaction. Apply soon as this position may close early.