Cybersecurity Incident Response Manager

Smart Communications, Inc.; Makati; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Smart Communications, Inc. in Makati, Philippines, is seeking a Senior Cybersecurity Leader to guide Incident Response, Investigation, and Threat Intelligence teams, shaping strategy and programs.

You will oversee monitoring and response to security alerts, manage SOC tools and SIEM/XDR platforms, develop playbooks and policies, and mentor staff while driving continuous improvement and strong cross‑functional collaboration.

Qualifications

• 8+ years in cybersecurity with leadership experience in SOC or incident response.
• Proven success in managing major security incidents end-to-end.
• Experience with SIEM/XDR platforms and security automation.

Responsibilities

• Lead incident response, investigation, and threat intel teams.
• Oversee monitoring, analysis, and timely response to security alerts.
• Manage SOC tools, SIEM/XDR platforms, and security automation.
• Develop and implement security policies, playbooks, and procedures.
• Drive continuous improvement and security posture enhancements.

Skills

Cybersecurity leadership

Incident response

SOC operations

Team management

Security governance

Stakeholder collaboration

Education

Bachelor's degree in Computer Science or Information Security

Tools

SIEM/XDR platforms

Security automation

Job description

• Lead the development, communication, and implementation of strategies and programs for Cyber Security Incident Response, Incident Investigation, and Threat Intelligence/Hunting teams.
• Ensure effective monitoring, analysis, and response to security alerts, providing a critical defense layer for the organization.
• Collaborate with stakeholders to ensure seamless security operations and incident management.

Key Responsibilities

• Incident Response: Oversee investigations, containment, and emergency response planning.
• Team Management: Recruit, train, mentor, and supervise cybersecurity professionals.
• Technology Oversight: Manage SOC tools, surveillance systems, SIEM/XDR platforms, and automation.
• Policy Development: Create and implement security policies, procedures, and playbooks.
• Continuous Improvement: Stay updated on cybersecurity developments and drive process improvements.

Qualifications

Education:

Bachelor’s degree in Computer Science, Information Security, or related field

Experience:

• 8+ years in cybersecurity, with 2–3 years in leadership/management within SOC or incident response.
• Proven success in managing major security incidents end-to-end.
• Experience with SIEM/XDR platforms and security automation.

Certifications

• CISSP, CISM
• GIAC Certified Incident Handler (GCIH), GIAC Certified Intrusion Analyst (GCIA)