Cybersecurity Incident Response Engineer

Swak BPO Corp; Philippines; Presencial; PHP 670.000 - 1.116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO

Free meals provided by company

Free shuttle services

Recreational facility

Descripción de la vacante

Swak BPO Corp. in Clark Freeport Zone seeks an Incident Response/Cybersecurity Engineer to monitor, investigate, contain, and respond to cybersecurity threats across the global environment.

You will work with Infrastructure, Cloud Operations, IAM, Support Services, and other technical teams to identify security risks and improve the organization’s security posture. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced setting where quick decision-making and clear

Formación

• CompTIA Security+ or equivalent certification is required.
• 2+ years in IT, security operations, incident response, or help desk.
• Experience with ITSM platforms (Ivanti, ServiceNow, Jira SM).
• Knowledge of Windows, AD, Microsoft 365, and EDR.
• Understanding of networking basics and security frameworks.

Responsabilidades

• Monitor security platforms and incident systems for threats and incidents.
• Investigate alerts to determine scope, impact, and response actions.
• Respond to malware, phishing, unauthorized access, and other security events.
• Coordinate with Infrastructure, Cloud Ops, IAM, Support Services, and stakeholders.
• Contain, eradicate, recover, and validate incidents with minimal disruption.
• Preserve forensic evidence and document timelines and actions.
• Develop playbooks and SOPs; contribute to knowledge base.
• Track trends, report metrics, and support audits and compliance.
• Prepare clear technical documentation and communicate with teams.

Conocimientos

Analytical thinking

Detail-oriented

Strong communication

Team collaboration

Adaptability

Shift work (24x7)

Educación

CompTIA Security+ (or equivalent)

Bachelor’s degree in IT or related field

Herramientas

Ivanti

ServiceNow

Jira Service Management

Windows OS

Active Directory

Microsoft 365

EDR / endpoint protection

SIEM

Descripción del empleo

Swak BPO Corp. in Clark Freeport Zone seeks an Incident Response/Cybersecurity Engineer to monitor, investigate, contain, and respond to cybersecurity threats across the global environment.

You will work with Infrastructure, Cloud Operations, IAM, Support Services, and other technical teams to identify security risks and improve the organization’s security posture. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced setting where quick decision-making and clear