Customer Support Specialist – On-site QC | Equity

Neksjob Philippines; Quezon City; On-site; PHP 223,200 - 290,160; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Fresher Friendly Call Center Agent/Customer Service Representative for an on-site role in Quezon City. The position welcomes applicants with no prior experience and offers on-the-job training.

As the first point of contact, you will respond to inquiries, explain products and policies, resolve concerns, update records, and ensure every interaction delivers a positive customer experience.

Qualifications

• No experience required; fresh graduates welcome.
• Strong communication and interpersonal skills are a plus.

Responsibilities

• Respond to customer calls and provide timely assistance.
• Explain products, services, and company policies clearly.
• Address customer concerns and find appropriate solutions.
• Update customer accounts and maintain accurate records.
• Record detailed notes for every customer interaction.

Education

Senior High School

Job description

Neksjob Philippines is seeking a Fresher Friendly Call Center Agent/Customer Service Representative for an on-site role in Quezon City. The position welcomes applicants with no prior experience and offers on-the-job training.

As the first point of contact, you will respond to inquiries, explain products and policies, resolve concerns, update records, and ensure every interaction delivers a positive customer experience.