Customer Support Specialist — Fast-Paced & Problem-Solving

Work-1 Manpower Recruitment Services; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A staffing agency in Makati is seeking a Customer Support Representative to handle customer inquiries via phone, email, or chat. The ideal candidate should have a high school diploma, strong communication skills, and be able to work in a fast-paced environment. Responsibilities include resolving complaints, providing product information, and assisting with order tracking. This is an entry-level position with opportunities for growth.

Qualifications

• 0–2 years of experience in customer support is preferred.
• Familiarity with customer support software is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues effectively.
• Document customer interactions for quality assurance.
• Assist with order processing and tracking.

Skills

Excellent verbal and written communication skills

Basic computer skills

Strong problem-solving abilities

Customer-focused attitude

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

A staffing agency in Makati is seeking a Customer Support Representative to handle customer inquiries via phone, email, or chat. The ideal candidate should have a high school diploma, strong communication skills, and be able to work in a fast-paced environment. Responsibilities include resolving complaints, providing product information, and assisting with order tracking. This is an entry-level position with opportunities for growth.