Customer Support | Local Account | Non-voice

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Competitive Salary

Monthly Commissions

Fast-Track Career Growth

HMO with 2 FREE Dependents

Free Coffee and Biscuits

Incentives and Signing Bonuses

Flexible Shifts

Life Insurance & Retirement Plan

Job summary

A financial services company in Quezon City is seeking individuals for their Financial Account team. The role involves managing financial transactions, providing financial advice, and resolving client concerns. Candidates should have a Bachelor's degree in a related field or relevant BPO experience. This position offers a competitive salary, monthly commissions, and numerous perks including HMO and flexible shifts.

Qualifications

• Bachelor’s degree in Finance, Accountancy, or any business-related field required.
• At least 6 months of BPO experience in a financial account required if not a business graduate.
• Strong communication and interpersonal skills are essential.
• Attention to detail and strong problem-solving abilities are necessary.
• Ability to handle complex financial data and transactions is required.
• Adaptability to a dynamic environment and teamwork capabilities are important.

Responsibilities

• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Problem-solving abilities

Adaptability

Education

Bachelor’s degree in Finance, Accountancy, or any business-related field

6 months BPO experience in a financial account (if not a business graduate)

Job description

We're growing, and we want YOU to be part of our Financial Account in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Day-to-Day

• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.

Qualifications

• Bachelor’s degree in Finance, Accountancy, or any business‑related field required – experience not required.
• At least 6 months of BPO experience in a financial account is required if you are not graduate of any business related course.
• Strong communication and interpersonal skills.
• Attention to detail and strong problem‑solving abilities.
• Ability to handle complex financial data and transactions.
• Adaptable to a dynamic environment and able to work well independently or as part of a team.

Why You Should Apply

• Competitive Salary
• Monthly Commissions
• Fast‑Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non‑voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work‑life balance is real here. Join a team that values growth, fun, and making a difference.

If you’re experienced in financial services or ready to step up your career, we want you!

Ready to level up? Let’s chat about how you can grow with us—apply today!