Customer Success - Financial Treasury Lead (Onsite Setup)

Yngen Datacom Corp.; San Pedro; On-site; PHP 3,151,000 - 5,041,000; Full time

Job summary

Yngen Datacom Corp. is seeking a Customer Success - Financial Treasury Lead to manage US-based customers, lead meetings with senior finance leaders, and ensure customers maximize value from our platform. This role requires strong treasury knowledge and a proactive, customer-focused mindset.

You will work onsite in San Pedro, Laguna during US business hours, collaborate with cross-functional teams, and resolve complex issues to drive renewals and expansions.

Qualifications

• Manage 15+ large US customers
• 2+ years at a major bank or BPO/Fintech
• Strong knowledge of banking, treasury, or cash management
• Experience working directly with US customers
• Excellent English communication skills
• Comfortable leading meetings with senior finance leaders

Responsibilities

• Manage US-based customers and ensure value from our platform
• Lead meetings with customers, including senior finance leaders
• Solve issues and drive customer success initiatives
• Collaborate with internal teams to ensure renewals and expansions

Skills

Customer focus

English communication

Meeting leadership

Problem solving

Job description

We’re looking for a Customer Success - Financial Treasury Lead to manage US-based customers, lead meetings, solve issues, and help customers get the most from our platform.

Requirements

• Manage 15+ large US customers

• 2+ years at a major bank or BPO/Fintech

• Strong knowledge of banking, treasury, or cash management

• Experience working directly with US customers

• Excellent English communication skills

• Comfortable leading meetings with senior finance leaders

• Strong technical, organizational, and problem-solving skills

• Customer-focused and proactive

• Available to work US business hours onsite in San Pedro, Laguna