Customer Service Representative (CSR) - Retail Account

Cognizant; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Cognizant is offering a gateway to a global career with an emphasis on growth and learning. The company highlights expanded HMO coverage, free training via the Cognizant Learn Academy, and opportunities to work on diverse global accounts from Bridgetowne, Quezon City.

The role requires at least 18 months of BPO experience and excellent communication skills, with onsite duties in Bridgetowne as part of a supportive, career-forward environment.

Qualifications

• Open to Senior High School Graduate.
• At least 18 months of BPO experience.
• Excellent written and verbal communication skills.
• Willing to work onsite in Bridgetowne, Quezon City.

Skills

Communication skills

BPO experience

Education

Senior High School Graduate

Job description

Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we have great news! We have expanded HMO coverage. Now is the time to give back to your loved ones with healthcare coverage. Plus, as part of our dedication to your growth, the Cognizant Learn Academy offers free training! Step into the future with us and become a part of Cognizant's success story!

Qualifications:

• Open to Senior High School Graduate
• At least 18 months of BPO experience
• Excellent written and verbal communication skills
• Willing to work onsite in Bridgetowne, Quezon City

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.