Customer Service Representative

Accenture; Taguig; On-site; PHP 201,000 - 290,000; Full time

Job summary

Accenture PLC in the Philippines is seeking a Customer Service Representative to provide support per the scope of work and service level requirements, ensuring call quality and timely resolution of customer issues.

The role welcomes college undergraduates or graduates, with or without BPO experience, and requires good English communication. Shift work and holidays may be required, with opportunities across Quezon City, Mandaluyong, and Taguig.

Qualifications

• Open to college undergraduates and college graduates with or without BPO experience.
• Amenable to work on shifting schedules and during holidays if needed.
• Good English communication skills.
• Open to work at Accenture offsite locations: Quezon City, Mandaluyong, Taguig City.

Skills

English communication

Shift flexibility

Education

College undergraduate

College graduate

Job description

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

#LI-PH

• Open to college undergraduates and college graduates with or without BPO experience
• Amenable to work on shifting schedules and during holidays if needed
• Good English communication skills
• Open to work at any Accenture offsite onsite: Quezon city, Mandaluyong, Taguig city
• #LI-PH

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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