Customer Service Executive

Regus; Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

IWG in Manila is seeking a Customer Services Executive to join our vibrant workspace team. You will welcome guests, support day-to-day on-site operations, and help colleagues keep the community welcoming and efficient.

The role rewards a friendly, proactive communicator who can learn quickly, take direction, and contribute to a positive work atmosphere. Regular hours, teamwork, and opportunities for development are key features of this position.

Qualifications

• Excellent communication and interpersonal skills.
• Positive, outgoing with can-do attitude.
• Willingness to learn and follow direction.

Responsibilities

• Greet customers and guests warmly and professionally.
• Support on-site operations to keep the workspace running smoothly.
• Contribute to a friendly and efficient environment for customers and colleagues.

Skills

Communication skills

Positive attitude

Adaptability

Customer service mindset

Job description

Job Description:

Customer Services Executive

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What We Can Do For You

• A fun, challenging and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable incentives and sociable hours.
• Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About You

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day - and the determination to be even better tomorrow.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we're already seven times the scale of our nearest competitor - and continuing to grow. We're uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral - which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That's why so many of our most senior leaders started their careers in our centers.

So don't hesitate. Apply today - and let's work together to help millions of people have a great day at work.