Customer Service Associate - Insurance Account | MOA, Pasay City

EXL; Pasay; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Sign-On Bonus

Day 1 HMO Coverage

Holiday Welcome Reward

Job summary

EXL is hiring a Customer Service Associate for an Insurance Account in Pasay City. This on-site role requires candidates who have completed at least 2 years of college or SHS/HS graduates, with at least 1 year in a BPO insurance environment, and valid government IDs for onboarding. On-site at MOA, Pasay City.

Offers include a competitive salary package, Day 1 HMO coverage for you and up to 3 dependents, and a chance to win rewards. Training and career growth opportunities are provided.

Qualifications

• Open college undergraduates who have completed at least 2 years of study.
• SHS or HS graduates accepted.
• With at least 1-year BPO insurance experience.
• With complete Government Statutory Numbers for onboarding.

Skills

Communication

Problem solving

Empathy

Active listening

Time management

Education

Some college coursework (2+ years)

High school diploma (SHS/HS)

Job description

Customer Service Associate - Insurance Account | MOA, Pasay City

EXL

Negotiable

On-site - Pasay 1-3 Yrs Exp Diploma Full-time

Job Description

JOB HIGHLIGHTS

• ₱22,000 Sign-On Bonus for October Qualified Hires*
• Day 1 HMO Coverage Plus Coverage for Up to 3 Dependents, Including Parents Up to 80 y/o
• Get Hired This October–November for a Chance to Win a ₱50,000 Holiday Welcome Reward*

*Terms and Conditions Apply

WHY JOIN EXL?

Join a Great Place to Work® Certified company and take your career to the next level with competitive rewards, professional development opportunities, and long-term career growth.

WHAT ARE WE LOOKING FOR

• Open college undergraduates who have completed at least 2 years of study
• SHS or HS graduates accepted
• With at least 1-year BPO insurance experience
• With complete Government Statutory Numbers (SSS, Pag-ibig, Philhealth & TIN) for faster onboarding
• Available to work on-site in MOA, Pasay City

WHAT WE OFFER?

• Competitive Salary and Allowance Package
• Day 1 HMO Coverage for You and Up to 3 Dependents (Including Eligible Parents Up to 80 Years Old)
• Learning and Development Programs
• Career Growth and Advancement Opportunities
• Supportive and Inclusive Work Environment

WHAT'S WAITING FOR YOU?

• Get Hired This October–November for a Chance to Win a ₱50,000 Holiday Welcome Reward*
• 22,000 Sign-On Bonus for October Qualified Hires*
• FREE Meal for All Onsite Applicants
• Chance to Win Exciting Raffle Prizes*

*Terms and Conditions Apply

PREFER TO APPLY ONSITE?

EXL Recruitment Hub, One E-Com Center, MOA Complex, Pasay City

Monday to Friday | 10:00 AM to 6:00 PM

Bring one valid ID and an updated copy of your resume.

Whether you're starting your first job or looking for your next career opportunity, EXL is ready to help you take the next step.

Requirements

Please refer to job description.

Communication Skills Problem Solving Empathy Active Listening Time Management Customer Relationship Management Conflict Resolution Multitasking Adaptability Product Knowledge

Working Location

Pasay, National Capital Region, Philippines

HR Manager EXL