Customer Service Agent

Neksjob Philippines; Negros Occidental; On-site; PHP 100,000 - 400,000; Full time

Job summary

A customer service solutions provider in Negros Occidental is seeking Customer Service Representatives to manage concerns and complaints related to products and services. The ideal candidates should have good English communication skills and be willing to start immediately. This role comes with performance bonuses and opportunities for advancement within the company.

Benefits

Exciting Performance Bonuses

Promote Within the Company

Qualifications

• Excellent communication skills in English are required.
• Candidates can have or not have call center experience.
• Willingness to start immediately is essential.

Responsibilities

• Handle concerns and complaints regarding goods and services.
• Assist consumers with returns, upgrades, and purchases.
• Provide guidance and technical support as needed.

Skills

Good to excellent English communication skills

Education

At least HS Graduate (old curriculum) / SHS Graduate

Job description

Overview

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.

Responsibilities

• Handle concerns and complaints regarding goods and services
• Assist consumers with returns, upgrades, and purchases
• Provide guidance and technical support as needed

Qualifications

• At least HS Graduate (old curriculum) / SHS Graduate
• With or without call center experience
• Good to excellent English communication skills
• Willing to start immediately

Benefits

• Exciting Performance Bonuses & Account-Specific Allowances
• Promote Within the Company

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.