Customer Quality Engineer II - FAIR & NPI Specialist

UCT; Cebu City; On-site; PHP 420,000 - 640,000; Full time

Job summary

UCT is seeking an Engineer II in Cebu to ensure customer quality throughout product development, qualification, and production. You will manage First Article Inspection Reports (FAIR) and liaise between customers, manufacturing, engineering, and suppliers to uphold industry standards and customer expectations.

You will review drawings and BOMs, validate conformance, support audits, and drive CAPA actions. A Bachelor’s in engineering with 3+ years in quality roles is required; Lean/Six Sigma

Qualifications

• Bachelor's degree in engineering with 3+ years in Quality Engineering or Customer Quality
• Lean Manufacturing, Six Sigma, or related certifications are an advantage

Responsibilities

• Lead planning, preparation, review, and submission of First Article Inspection Reports (FAIR)
• Coordinate cross-functional activities (Engineering, Manufacturing, Supply Chain, Quality) to complete First Article inspections
• Review engineering drawings, specifications, BOMs, and process documentation for FAIR accuracy
• Validate dimensional, material, performance, and process conformance to design requirements
• Support customer audits and qualification activities; respond to quality documentation requests
• Investigate and resolve quality issues related to FAIR submissions and customer feedback
• Drive CAPA related to First Article discrepancies and customer quality concerns
• Monitor quality metrics and report on FAIR completion status
• Collaborate with suppliers and production teams to address quality issues
• Participate in NPI projects to ensure customer requirements are met

Skills

FAIR knowledge

Cross-functional collaboration

Documentation accuracy

Communication

Education

Bachelor's degree in engineering

Lean/Six Sigma certification (advantage)

Tools

SAP

MES

GD&T

Microsoft Excel

Job description

UCT is seeking an Engineer II in Cebu to ensure customer quality throughout product development, qualification, and production. You will manage First Article Inspection Reports (FAIR) and liaise between customers, manufacturing, engineering, and suppliers to uphold industry standards and customer expectations.

You will review drawings and BOMs, validate conformance, support audits, and drive CAPA actions. A Bachelor’s in engineering with 3+ years in quality roles is required; Lean/Six Sigma